Have a good experience food costumer service was on point.
The waitress was very attentive looking for a great experience for me and my family I also ask for something that it was not on the menu and they made it for me that was great usually in other places they doesn't want to do it if it is not on the menu great job.
Published 6 years ago
would give 0 stars. the waiter was rude, I was so friendly to these people about how it was a mistake with how i ordered. he didn’t try to see what my issue was. he didn’t care. he was very nonchalant. and I wouldn’t recommend him. it looks like he does tables in the back of the restaurant by the bar. the food isn’t bad but it’s not what i wanted. and it’s pretty dry and barely gave me cheese dip. and the cheese dip we got they didn’t even fill the container up. and after i asked him about my food he never even came back to check on the table. very unsatisfied. very rude people. and i believe it was racially motivated at this point. I want to give ZERO STARS. i’d suggest you go to the one on 6th ave on decatur AL instead. this nasty looking pepper looks like a pickle.
Published 2 years ago
We go every Friday night after work. Marcus is always our server and is very good. We enjoy talking with everyone there.. Great place and great people!
Published 6 months ago
I'm from Texas and have been craving chili rellenos. Everyone has a different way of making them but looked at how they make them. Stuffed with cheese battered and fried. When I got it, it was ground beef topped with green pepper, and nacho cheese. It was more ground beef and nacho cheese than green chili. I won't be back.
Published 7 months ago
I ordered takeout (beef and cheese burrito) and by the time it came out, it was cold.. almost room temp, and they did not give me a fork. Like I was supposed to eat it like a dog. Generally, I get better service when I go here.. never great, but better than this.
Published 8 months ago
I called in my order. My food was waiting for me when I got there, even though I had to wait about 5 minutes to get it, because no one was at the desk.
I got my food back to my hotel room, and was highly disappointed. The meat was tough and unseasoned. The desert was good, but it was made soggy because of the fluid at the bottom of the tray.
Overall, the service was rude, and the food was terrible.
I'll stick with Serano's across town. They are way nicer, and the food is definitely better.
I am aware that the Serano's cooks are from Las Vias, and it shows.
Serano's is way better.
Published 10 months ago
Marcus always takes fabulous care of us. Refills drinks quickly and the food is always perfect and delicious. Thank you!!!
Published 7 months ago
My family and I celebrated our Mom's 77th birthday here and it was everything that we could have imagined. Great Service, Great Food and the atmosphere were excellent, It was a beautiful occasion and I will be back soon. Thanks, Las Vias you deserve 10 ⭐️🥰🙌🏾🤗
Published 4 years ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 4 months ago
Published 5 months ago
I really love eating here in a regular basis
Published 5 months ago
Published 6 months ago
Published 6 months ago
Published 6 months ago
We go every Friday night after work. Marcus is always our server and is very good. We enjoy talking with everyone there.. Great place and great people!
Published 6 months ago
Published 6 months ago
I'm from Texas and have been craving chili rellenos. Everyone has a different way of making them but looked at how they make them. Stuffed with cheese battered and fried. When I got it, it was ground beef topped with green pepper, and nacho cheese. It was more ground beef and nacho cheese than green chili. I won't be back.
Published 7 months ago
Published 7 months ago
Marcus always takes fabulous care of us. Refills drinks quickly and the food is always perfect and delicious. Thank you!!!
Published 7 months ago
Have a good experience food costumer service was on point.
The waitress was very attentive looking for a great experience for me and my family I also ask for something that it was not on the menu and they made it for me that was great usually in other places they doesn't want to do it if it is not on the menu great job.
Published 7 months ago
Good food and service.
Published 8 months ago
Published 8 months ago
Published 8 months ago
I ordered takeout (beef and cheese burrito) and by the time it came out, it was cold.. almost room temp, and they did not give me a fork. Like I was supposed to eat it like a dog. Generally, I get better service when I go here.. never great, but better than this.
Published 8 months ago
Very tasty food, friendly service
Published 8 months ago
Las vías had really bad service. They didn’t even greet us. The waitress was really rude and she wanted us to organize the table. They brought chips and salsas to the table with an attitude. We told the person in the register and he ignored us and didn’t even apologize. I don’t recommend las vías they have really bad service.
Published 9 months ago
Best restaurant in Decatur
Published 9 months ago
Published 9 months ago
Published 10 months ago
Published 10 months ago
I called in my order. My food was waiting for me when I got there, even though I had to wait about 5 minutes to get it, because no one was at the desk.
I got my food back to my hotel room, and was highly disappointed. The meat was tough and unseasoned. The desert was good, but it was made soggy because of the fluid at the bottom of the tray.
Overall, the service was rude, and the food was terrible.
I'll stick with Serano's across town. They are way nicer, and the food is definitely better.
I am aware that the Serano's cooks are from Las Vias, and it shows.
Serano's is way better.
Published 10 months ago
Published 10 months ago
Published 10 months ago
Published a year ago
2nd Best marg in town 1st being las vias 6th ave
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Loved it all but food was delicious 😋
Published a year ago
I had ordered the nachos machos, and yes they had it out fast, but when the cashier was ringing up my order she added the tax into the food on the calculator then it taxes it again when she put it into the computer, and didn’t let me choose for a tip or not and hit 30% tip anyway. And when I confronted it with her she wanted to act like she didn’t speak English, little did she know I spoke Spanish. They will steal money from you, so if you don’t speak Spanish be really careful when ordering food from here
Published a year ago
Great food. Server slacked a bit. Couldn't find him when we needed drinks refilled (finished food) and he showed up with the bill. Otherwise great food.
Published a year ago
Excellent service. Menu is phenomenal.
Published a year ago
Best mexican food in town
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Indeed!
Published a year ago
Published a year ago
Published a year ago
Service was terrible. Food was disgusting. Rude waiters and host. Will never go back.
Published a year ago
Published a year ago
Our food greasy/soggy. The cheese dip was cold and the "large" wasn't very large. Our waiter seemed pretty disinterested in us. After taking our order he never came back to check on our drinks. I had to flag him down for refills and again for our check. The chicken on my nachos looked/tasted like it came from a can and the beef tasted like it has been cooked way earlier in the day.
This was our first, and likely last visit here. There are a LOT of Mexican restaurants in town, so I suggest going to another.
Published a year ago
Our go to Mexican place in town. Good selection and great taste for a good price.
Published a year ago
Published a year ago
Amila was the woman who waited on me and she was so nice. The food is nicely priced for the amount you get and the food was amazing some of the best red sauce in town. I will be back to enjoy more food. The sweet tea was also REALLY good. Thank you for the great experience.
Published a year ago
Published a year ago
Meat was overcooked.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Probably the best Mexican food in Decatur
Published a year ago
Great food. Great price
Published a year ago
Published a year ago
Fast good food love it
Published a year ago
We were a party of 3 and they sat us at the biggest booth there. My steak had more fat than meat. I couldn't even eat.
Published a year ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
We ordered carry out. It was ready upon arrival for a quick check out. After a 10 minute drive home, everything was still hot and tasted great. We will definitely order again.
Published 2 years ago
Published 2 years ago
Fresh food, fast and very nice people ❤
Published 2 years ago
I am deeply disappointed with the recent customer service experience at Las Vias As a long-standing and loyal customer, I expected better treatment when I encountered an issue. However, the staff's lack of care and the manager's failure to resolve the problem left me feeling undervalued and unheard. It is disheartening to see a business I have supported for so long show such indifference towards its customers. I hope that Las Vias takes this feedback seriously and works to improve its customer service practices, as this incident has left a lasting negative impression on me as a patron.
Published 2 years ago
Good food ,friendly service, great prices.
They even have salmon. Really good.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Service was rude food wasn’t good
Published 2 years ago
Published 2 years ago
Food was great, very cheap overall great place
Published 2 years ago
The food is pretty good, service okay, prices are high but in line with the rest of the overpriced Mexican restaurants.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Jalisco chicken dish is the way to go.
Plus they have a white jalapeno salsa as well as red.
Published 2 years ago
Not a happy camper this time.. we always get to fajitas combination order extra meat got four piece of the chicken and the rest was just steak. the young lady ack like she didn't even really wanting to take the order and we place order from there twice a week..
Published 2 years ago
Published 2 years ago
My go-to for Mexican in Decatur.
Published 2 years ago
TERRIBLE SERVICE!!!!!! WE HAD A SIMPLE CONFUSION ABOUT THE FOOD. THE WAITOR WAS SOOO RUDE & UNPROFESSIONAL. HAD NO INTENT TO FIX THE ISSUE DUE TO HIS ATTITUDE FOR WHATEVER REASON. NO ONE WAS RUDE TO HIM HOW HE WAS TO US. I DONT. RECOMMEND THIS LOCATION ANYMORE. IT USE TO BE MY FAVORITE PLACE TO COME, I WILL NOT BE BACK. TRY 6th AVE LOCATION. THE FOOD WAS DRY. WE ORDERED A SIDE OF CHEESE DIP AND THEY COULDNT EVEN FILL UP THE CONTAINER. ONCE WE MENTIONED THE ISSUE WITH THE FOOD. HE NEVER CAME BACK TO THE TABLE OUT OF HIS ANGER THAT I DIDNT CARE ABOUT BECAUSE HE WAS NEVER DISRESPECTED OR HAD BEEN RUDE TO. THAT WAS ALL HIM. I BELIVE HE WORKS BY THE BAR. WISH I KNEW HIS NAME BUT IF HES YOUR WAITOR YOU WONT BE ABLE TO MISS THAT STINK ATTITUDE. AND UNPROFESSIONALISM HE SHOWED. RUDE PEOPLE. NO ONE REALLY CARES. THEY JUST WANT YOUR MONEY AND WONT FIX ANY ISSUES WITH YOUR FOOD. THEY ARE FLIES AND GNATS. WOULDNT GIVE HIS THE DIRT OFF MY SHOE AS A TIP. HORRIBLE. NONCHALANT STAFF. DON’T KNOW HOW THEY WON THOSE RESTAURANT AWARDS MAYBE THEY TOOK A HUGE DOWN WARD SPIRAL. I NEVER LEAVE REVIEWS LIKE THIS BUT IT WAS FOR SURE NECESSARY. NEVER COMING BACK. DON’T COME TO THIS PLEASE
Published 2 years ago
would give 0 stars. the waiter was rude, I was so friendly to these people about how it was a mistake with how i ordered. he didn’t try to see what my issue was. he didn’t care. he was very nonchalant. and I wouldn’t recommend him. it looks like he does tables in the back of the restaurant by the bar. the food isn’t bad but it’s not what i wanted. and it’s pretty dry and barely gave me cheese dip. and the cheese dip we got they didn’t even fill the container up. and after i asked him about my food he never even came back to check on the table. very unsatisfied. very rude people. and i believe it was racially motivated at this point. I want to give ZERO STARS. i’d suggest you go to the one on 6th ave on decatur AL instead. this nasty looking pepper looks like a pickle.
Published 2 years ago
Published 2 years ago
Food has a scorched taste and way over cooked. No seasoning very bland
Published 2 years ago
Food(speedy) was very good and so was the service
Published 2 years ago
Published 2 years ago
Published 2 years ago
Chili Rellano consisted of a portion of a pepper and different cheese which spread out over the whole plate. Disappointing...
Published 2 years ago
Very nice place
Published 2 years ago
As a former resident of HSV/Madison and a native Texan, in my opinion, this Las Vias has some of the best TexMex food in the area. My only criticism is that the waitstaff can be hit or miss and sometimes the food consistency varies, especially on the refried beans.
Published 2 years ago
Published 2 years ago
Second time I've gone here and found the bar closed, and was literally unable to find a staff person. This particular location should close.
Published 2 years ago
Excelente
Published 2 years ago
I had a delicious meal, very pleased
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Our favorite place to eat. Try the HOT red salsa. You have to ask for it.
Published 2 years ago
Published 2 years ago
It was a quiet place to eat and they get the deliveries out fast for local deliveries and they are very friendly nice people to be around
Published 2 years ago
Service was great!! Really enjoyed the dip that is served w the salsa.. jalapeño maybe?
Definitely one of the best and cleanest Mexican restaurants in Decatur. Hands down.
Published 2 years ago
Food is delicious. If you are vegetarian, they can take care of you! It's a wonderful place that offers the best Comfort Food! Service great too.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 3 years ago
Horrible service. 0/10 You guys were amazing for a very long time, but now your wait staff sits around eating and ignores customers. I will NEVER be back. It's been like this the last 3 times. Very disappointing, as this was my favorite Mexican restaurant.
Published 3 years ago
Published 3 years ago
We love coming to this restaurant and always have a great time and meal here no matter what we have ordered.
Published 3 years ago
Sirven muy bien y está muy rica la comida
Published 3 years ago
I literally come here all the time. I'm never disappointed even if they are short staffed. I lost my keys and they had fell behind the booth and the girl at the front stopped me and she pulled the booth out and found them. She made my whole day. I just love y'all.
Published 3 years ago
Order was timely and correct!. Food was Great!
Published 3 years ago
I called in an Order for Pick Up after choosing from the Online MENU.
I ordered Fajitas priced at $18.99, Cheese Dip priced at $3.50
When I went to pick up the order and pay, they charged me $22.99 for the Fajita's, $4.99 for the Cheese Dip, and a $.99 fee for Calling in an Order???? I told them, the prices on their Las Vias website, and was told if I wanted the order, this is the NEW PRICES. I told him, they needed to UPDATE the 20% + Price Increase on their website and honor the website prices, until they have it updated. He said, "not my problem" Do you want your food? I asked; Why are you charging me for calling in a To-Go Order? He said he didn't know. It is what it is. ????? So I said, tell me this; If you book a Hotel room at $99 on a website, then you arrive, Check-In, Go to Check Out and your bill is $199. what would you do? Would you be ok with an answer, It's not my problem, it is What it IS???
I paid, for the last time at any Las Vias establishment, with minors working the floor and behind the bar making drinks, and left. What would you do?
Published 3 years ago
Published 3 years ago
Great food , come here all the time while at work.
Published 3 years ago
LOVE THIS PLACE!! Always great food and service!
Published 3 years ago
Worst service I’ve had in a long time. The Los Vias on 6th Avenue is 100 times better hands down.
Published 3 years ago
Published 3 years ago
If I could give it less stars I would, restaurant was still open had people eating inside and I walked in 30 minutes before they closed and asked to order food to go and they told me they already closed
Published 3 years ago
Published 3 years ago
Steak, chicken, and tortillas were burnt. Churros were black and marshmallows filled?? The server ignored us. The margaritas were watery and somehow dry. Massive solid chunks of onion were in my chimichanga. Worst restaurant I've ever been to
Published 3 years ago
Ladies lunch date! Good service, busy place but they had plenty of help. Had to wait a long time for the bill but thankfully we were able to pay up front so we didn’t have to wait any longer. Food was great, appeared clean, enjoyed ourselves.
Published 3 years ago
Great place! Great food! Great people! Get the Buffalo burrito and you'll have leftovers for 3 days 😋
Published 3 years ago
Food wasn’t that great and service was pretty awful. I can understand though because they were short staffed and were closing early. My daughter had a bone in her chicken taco salad. My husband and I usually love this place.
Published 3 years ago
Published 3 years ago
Published 3 years ago
One star
Food was horrible, my chicken was soo dry it was crunchy.
Presentation was horrible and poor customer service!
Published 3 years ago
Me my fiance and our friend went to eat there last night and we got sick from eating there food we are NEVER GOING BACK THERE
Published 3 years ago
As soon as I walked in, everyone stared at me. I ordered beans and rice bc yk culture. They fill up not even half the plate and I literally had only 4 spoons of rice. I am never eating here again. And the beans taste disgusting.
Published 3 years ago
I doordashed a sweet tea and I took a drink of it and my husband wanted a drink and he saw roaches in the tea we poured it in the sink and there were baby roaches it was absolutely disgusting don't eat here
Published 3 years ago
Loved trying the Burritos Deluxe (beef) with Tortilla Chips & Unsweetened Tea for my taste of my experience & it was good.
Published 3 years ago
This place has just the right lighting and atmosphere to really make it feel like you are in Mexico. The staff are great the fresh in house made chips and Salas will keep you wanting more and the prices are fantastic I would recommend highly to anyone.
I have bumped down a star cause service seems to have really fallen off the food is still great but the service is pretty bad.
Published 3 years ago
Buena comida
Published 3 years ago
Food was good just on the dry side.
Published 3 years ago
Published 3 years ago
First time in Decatur AL. I was looking for authentic Mexican food and decided to give this place a try. I was sadly disappointed. I've never been to a Mexican restaurant that uses liquid cheese on their quesadillas. It was like a runny cheese whiz and steak quesadilla. The refried beans were super runny too. So runny that the beans leveled out on my plate and soaked into all of the other food. Their salsa and cheese dip was also terrible. The staff was great, super friendly, but the food is terrible.
Published 3 years ago
First time trying this place out. Very good food. Guacamole was fantastic. Fajitas were excellent
Published 3 years ago
Super nice staff! The food was so good and the portions were huge. The chorizo queso dip was delicious. There is so much to choose from on the menu. We will definitely be going back.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Very nice. Food good and server's were friendly.
Published 3 years ago
Published 3 years ago
Great food!!!! Steak Fajita Nachos!
Published 3 years ago
Published 3 years ago
Published 3 years ago
It was very delicious and great wonderful service
Published 3 years ago
Great staff great food
Published 3 years ago
Best Mexican restaurant in the city.
Published 3 years ago
Good food, fast service.
Published 3 years ago
Published 3 years ago
Great Food And Staff!!!!
Published 3 years ago
Food very hot, tasty, healthy serving. Fast service, friendly,clean environment. I'll be back.
Published 3 years ago
Excelente comida I muy buena atención
Published 3 years ago
Didn't like the food it wasn't as good as other places near it.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Was not impressed with the service or the food. We had to ask for more drinks and chips and had to wait awhile for our tickets.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Food was great service was excellent. Party of 10 plus he had several other tables. Kept drinks full re checked on us several times.
Published 3 years ago
Good food and good service..i love this place
Published 3 years ago
food was wrong and quality is subpar
Published 3 years ago
Good food.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Portions are great,food is always excellent!!
Published 3 years ago
Good food but definitely not good compared to other local businesses. I gave three stars to reflect the overall average quality of food.
Published 3 years ago
Service not up to expectation; took a while to get drinks, very slow food delivery, refills had to be requested.
Published 3 years ago
Not sure why this place has a 4.2 star rating. Salsa is great, the white sauce is amazing. The steak in my burrito was seasoned so perfectly and the price for what you get is great. I've found my new favorite restaurant in Decatur.
Published 3 years ago
Published 3 years ago
I ordered salmon with rice and steamed veggies add tomatoes and mushrooms. I only received a piece of salmon and fajita mix. I called back to tell them, and was only asked if I wanted to come back and get the rice. Ummmm HELL to the NO! I will never do business here and I'm making sure to do a bad review. I hate spending money and not getting what I ordered. How hard is it to read a freaking order off of a ticket.
Published 3 years ago
Good food nice day we ate on the patio
Service Good friendly
Published 3 years ago
The food was amazing and the service was top notch. Highly recommend checking out Las Vias!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Nice folks.
Published 3 years ago
Great food, good service, clean place !!!!!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Food is great service not so much took a hour and 5 minutes to get a call in order got home and it was wrong had to drive back almost 2 hours total waiting staff setting around on there phones
Published 3 years ago
Always excellent food and service,a tall spanish lady thats very pretty is the best waitress i have ever had. Excellent resturant!
Published 4 years ago
Waitress spoke very little English. Plate was hot , but food was cold
Published 4 years ago
Published 4 years ago
Slow service, waitress didn't know the menu even though the menu said u get the item and brought out the wrong order...biggest pet peve of mine.
Published 4 years ago
- 7 photos
- 200 reviews
- 4.2 rating
- Phone: +1 256-552-7772
- Address: 1000 Beltline Rd SW ste q, Decatur, AL 35601, United States
- Coordinates: 34.561647, -87.003444
- Mexican restaurant
- Monday: 10:30 AM–9:30 PM
- Tuesday: 10:30 AM–9:30 PM
- Wednesday: 10:30 AM–9:30 PM
- Thursday: 10:30 AM–9:30 PM
- Friday: 10:30 AM–10 PM
- Saturday: 10:30 AM–10 PM
- Sunday: 10:30 AM–9 PM
- Outdoor seating: Yes
- Takeaway: Yes
- Dine-in: Yes
- Delivery: Yes
- Fast service: Yes
- Great beer selection: Yes
- Great cocktails: Yes
- Lunch: Yes
- Dinner: Yes
- Solo dining: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible seating: Yes
- Wheelchair-accessible toilet: Yes
- Alcohol: Yes
- Beer: Yes
- Cocktails: Yes
- Coffee: Yes
- Comfort food: Yes
- Happy-hour drinks: Yes
- Happy-hour food: Yes
- Quick bite: Yes
- Small plates: Yes
- Spirits: Yes
- Wine: Yes
- Lunch: Yes
- Dinner: Yes
- Dessert: Yes
- Seating: Yes
- Bar on site: Yes
- Toilets: Yes
- Casual: Yes
- Cosy: Yes
- Trendy: Yes
- Groups: Yes
- Tourists: Yes
- Accepts reservations: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Good for kids: Yes
- High chairs: Yes
- Kids' menu: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes
- Parking: Yes