Moe's Southwest Grill

4521 Montgomery Hwy, Dothan, AL 36303, United States

Moe's Southwest Grill
About the Company

***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe's Dothan Pavilion!

Reviews
Review №1

Published 3 months ago

Review №2

Published 3 months ago

Review №3

Published 4 months ago

Review №4

Published 4 months ago

Review №5

I love Moe's and normally I would rate them 5 stars but on this particular day my rice was crunchy

Published 4 months ago

Review №6

Came here wit my family of 6. 4 kids under 12. We spent close to $100 and no one liked the food.

Published 4 months ago

Review №7

Published 4 months ago

Review №8

Staff is rude especially the manager will laugh at you or make inappropriate unprofessional comments food was cold and tasted old

Published 5 months ago

Review №9

Published 5 months ago

Review №10

Published 6 months ago

Review №11

Great food , friendly employees, very clean restaurant, clean restrooms,

Published 6 months ago

Review №12

Published 6 months ago

Review №13

Published 7 months ago

Review №14

Like their ingredients available

Published 7 months ago

Review №15

Went for a late lunch and was super disappointed. Food was somewhat decent, but very small portions for the price. Restaurant was very dirty. It was an absolute filthy mess!! Not pleased at all and will not return

Published 8 months ago

Review №16

Absolutely amazing

Published 8 months ago

Review №17

Published 9 months ago

Review №18

I had not been in a while, and can’t say this was my best experience at Moe’s. But every once in a while every place is off point.

Published 9 months ago

Review №19

Dirty! There wasn’t a single clean table and the trash cans were overflowing, the one trash can you could get to anyway because the wet floor sign was left on top of the second one. They seemed to be bothered by us and even carelessly tossed our side of queso on our tray/chips.

Published 10 months ago

Review №20

Everything tastes the same no matter what you get

Published 10 months ago

Review №21

meal was good, restaurant needed cleaning and wiping down. The steak was tender, i wish the service was friendly.

Published 10 months ago

Review №22

Love it. Really wish the would offer the Junior burritos again. Just too much food.

Published 10 months ago

Review №23

Food tasted ok. The 3 staff members were not friendly at all. There were only 2 tables in the dining room that did not have food crumbs and were somewhat clean, the drink bar was sticky,and the salsa bar only had spicy available.

Published 10 months ago

Review №24

Published a year ago

Review №25

This is the best moes I've ever had.

Published a year ago

Review №26

Got the build your own nachos for myself and husband. No complaints and very filling. Great price. Great service

Published a year ago

Review №27

Definitely not Chipotle! Steak is terrible. No flavor to it at all. Service was good. Salsa bar is good. Step it up with the steak and we might be back.

Published a year ago

Review №28

Food is delicious and good customer service

Published a year ago

Review №29

Food is good. Service is ok.

Published a year ago

Review №30

I went here with a family member and it was THE BOMB.,🖤

Published a year ago

Review №31

Every time me and my wife have visited this location we get poor service and the place is always a mess. The workers are rude and always in the back of the store inattentive to the customers. If I could give them a negative 0 stars I would. Get your $#!+ together Moe's!

Published a year ago

Review №32

Attempted to get food, but they closed 30 minutes early.

Published a year ago

Review №33

The their bowls are so delicious. Quick place to eat with good food.

Published a year ago

Review №34

Published a year ago

Review №35

First time visiting and employees were helpful, patient and knowledgeable.

Published a year ago

Review №36

Published a year ago

Review №37

My favorite place for Nachos

Published a year ago

Review №38

it was terrible the environment where they are fixing the food was nasty. The whole atmosphere is nasty they don’t wanna give you a refund. If you don’t like your food, they don’t want to give you a replacement if you don’t like your food terrible customer service. They only give you a small portions. Nothing like Chipotle. It’s terrible.

Published a year ago

Review №39

Order was correct, food tastes great.

Published a year ago

Review №40

Published a year ago

Review №41

I absolutely didn't care for the food at this place for my wife and I it was a complete waste of money. It didn't taste like anything was fresh, and we tried to eat it because our daughter chose the restaurant and we wanted to like it for her but that didn't happen.

Published a year ago

Review №42

This Moe'S has plummeted to almost nasty since the last time I came here. The tables, seats, counters, walls, and floors are all dingy with wiped over crusted on food. The variety coke dispenser wasn't working properly. There was no ice. We had to ask for it and apparently that was annoying to the staff. The guy who finally loaded the ice had no gloves on. I probably won't go back and it used to be a favorite spot.

Published a year ago

Review №43

Published a year ago

Review №44

Published a year ago

Review №45

Wasn't sure what I wanted told the lady behind the counter nachos the way you would fix them for yourself it was outstanding

Published a year ago

Review №46

Published a year ago

Review №47

Published a year ago

Review №48

Published a year ago

Review №49

“Welcome to Moe’s” The staff was so very friendly and pretty funny! You can tell they all get along and having fun! Nachos were yummy, steak had flavor! Queso dip was the best part ! It really was spot on! Restaurant was clean and the portion was plenty.

Published a year ago

Review №50

The atmosphere was dry when i walked in no “WELCOME TO MOES” like other locations. The portions are very skimpy and the workers were very dry and rude.

Published 2 years ago

Review №51

Amazing as always!!!

Published 2 years ago

Review №52

Staff was friendly and food was fresh.

Published 2 years ago

Review №53

bad customer service, rude and not welcoming at all.

Published 2 years ago

Review №54

I went in today there was a new server she was horrible attitude and horrible customer service I will be talking to management amd cooperate she sucked

Published 2 years ago

Review №55

Always a good vibe inside, friendly worker. Could eat there every other day lol

Published 2 years ago

Review №56

Showed up at 2pm on a Thursday afternoon. Tried to order the Moe Meat Moe Cheese burrito. First employee that came up had zero clue what he was doing. Maybe he was new. Called over another man who clearly had experience. Seconds after confirming the burrito I wanted, he went on to make an Edgy Veggie burrito. Clearly was out of his mind. After realizing his mistake, he tried blaming the new employee then went on to curse while starting a new burrito. Seconds later he informed me there was no steak and It would take 10 minutes. I offered them to just put in chicken which is cheaper but he said he couldn’t so I left. Horrible service and attitude for no reason. Store was empty.

Published 2 years ago

Review №57

Published 2 years ago

Review №58

Published 2 years ago

Review №59

Published 2 years ago

Review №60

Skimpy portions. The dining room was really filthy. The manager was too lazy to clean or have another employee clean the dining room. Probably wont be back .hope the owner see this.

Published 2 years ago

Review №61

Disrespectful service. Out of a few items that go on your food. Show is favoritism and if you're not their favorite they cut your portion of meat in half.

Published 2 years ago

Review №62

Excellent food, helpful staff

Published 2 years ago

Review №63

🤘

Published 2 years ago

Review №64

Best burrito in town

Published 2 years ago

Review №65

Food is great!

Published 2 years ago

Review №66

Published 2 years ago

Review №67

Published 2 years ago

Review №68

Stopped by here after a chiropractic appointment next door. What a great find! Had never been to one before. Staff was really friendly and helpful. Similar to Chipotle but stopped up a notch. I tried the (3) tacos. They had a great selection of meat & toppings. All looked really fresh. I tried the white chicken, adobo chicken & pork. They were super yummy. Got it as a meal and it included Queso side and a large drink. Free chips with everything which is great!!! and your choice of salsas from their self serve salsa bar (the couple mild ones I tried were really good!). And I liked that you could pick your own and how much. Ran about $15 for it but guess that’s in line with about anything anymore. A little steep for a lunch which takes one star off the rating for me. A daily lunch special would be helpful. It was a lot to eat - next time might just get one or two tacos instead. Had leftover chips & salsa for sure. Would definitely goto again!

Published 2 years ago

Review №69

Their nachos are to die for very good, chef's kiss.😘

Published 2 years ago

Review №70

Typical Moe's food, prepared to order. The men working the line were friendly and efficient. The salsa station and self-service drink machine were clean and well-stocked.
Our only complaint was that it was a cold day and the restaurant was cold inside.

Published 2 years ago

Review №71

The food was good and the service was excelent. It was first time in Moe's and they recommend a very good

Published 2 years ago

Review №72

Super friendly staff. Food was great. Hadn’t been to a moe’s in a while.

Published 2 years ago

Review №73

Published 2 years ago

Review №74

Moe's is the best!

Published 2 years ago

Review №75

Had alil hiccup but we solved it for a great experience

Published 2 years ago

Review №76

This has to be the worst Moe’s I have ever been to. I order a burrito at 11 online and it’s supposed to be ready at 1120. I show up at 1145 to give them extra time and it still isn’t ready when I get there. Apparently they are incapable of planning ahead and didn’t cook the rice. Avoid this place.

Published 2 years ago

Review №77

Published 2 years ago

Review №78

Priced overrated!! Me and my Husband go two steak quesadillas with extra steak , as you can see their isn’t any extra steak ok this quesadilla we spent 32.33 on two things no drinks !! And you see the veggies not worth it you get more at Chipotle to me !! Manager as a nasty attitude always got her mouth turn up

Published 2 years ago

Review №79

Friendly service, delicious food

Published 2 years ago

Review №80

Published 3 years ago

Review №81

It's been a while since I had eaten there but I wasn't disappointed. 😋

Published 3 years ago

Review №82

Published 3 years ago

Review №83

Published 3 years ago

Review №84

Published 3 years ago

Review №85

Worst meal I've had in a long time. Nothing had flavor or was fresh... sorry, it was a bust!

Published 3 years ago

Review №86

Food was delicious

Published 3 years ago

Review №87

Published 3 years ago

Review №88

Today was good

Published 3 years ago

Review №89

Food was great. Friendly people

Published 3 years ago

Review №90

Homewrecker burrito was off the chain, got all my favs on it!

Published 3 years ago

Review №91

From the moment you open the door there’s an awful smell. And it doesn’t smell like food. It smells like actual hot garbage. We decided to stay anyway because Moe’s is usually really good. For me, I didn’t enjoy my food at all. It wasn’t fresh and barely hot. After leaving I started feeling sick.

Published 3 years ago

Review №92

It was alright not impressed with the way the food was put together but it had the moes flavors

Published 3 years ago

Review №93

Great food and nice yet efficient workers. This is my daughter's absolute favorite place to grab lunch, so she took me along this time. I highly recommend the nachos! Trust me, you get plenty for the price! Soda fountain area was clean and well maintained. They have one of the fountain machines that you can choose like a hundred combinations like lemon Coke or strawberry Dr. Pepper. 5☆s

Published 3 years ago

Review №94

Overpriced

Published 3 years ago

Review №95

Love them

Published 3 years ago

Review №96

Quick and friendly

Published 3 years ago

Review №97

Published 3 years ago

Review №98

The staff was friendly and the food was good

Published 3 years ago

Review №99

Best one so far!

Published 3 years ago

Review №100

Published 3 years ago

Review №101

Delicious fresh food, clean store and nice employees.

Published 3 years ago

Review №102

Roaches!

Published 3 years ago

Review №103

Published 3 years ago

Review №104

Food was good
Restaurant was clean
Staff was friendly

Published 3 years ago

Review №105

I’m updating my review for Moe’s! I see there is new staff! Very friendly and everyone seems happy to be there and the customer is important to them. Keep up the great work guys!!

Published 3 years ago

Review №106

Published 3 years ago

Review №107

Published 3 years ago

Review №108

Published 3 years ago

Review №109

Good food but portion size is very little compared to the other southwest grills in Dothan

Published 3 years ago

Review №110

Friendly staff that seems happy working together...good service...clean and tasty.

Published 3 years ago

Review №111

Published 3 years ago

Review №112

Published 3 years ago

Review №113

Published 3 years ago

Review №114

Moe knows bowls and burritos!

Published 3 years ago

Review №115

Published 4 years ago

Review №116

Published 4 years ago

Review №117

Short & sweet review.

Food always cold.
Burrito are put together sloppy.
Clean tables? None!

Went there last Monday to get a burrito & they were out of the wrap. How is it possible for a business that solely sells burritos for the most part be out of the most important ingredient??

Salsa either too watery or thick. Who ever preps the line clearly puts 0% effort. Would not recommend, until they improve

Published 4 years ago

Review №118

Ordered thru uber and tried calling about a special request. When I got thru to someone they attempted to place me on hold but instead hung up on me. When I called again and got a hold to the same person and inquired about hanging up on me they instead proceeded to argue with me about the issue instead of just saying it was an accident. She ended up hanging up on me again. Never ever have I been treated so poorly. Moe's is stooping so low with their employees that they don't even care about their customers anymore. Don't bother. The employees don't care about you either.

Published 4 years ago

Review №119

Used to be a good place. Now they hire lazy workers who treat you terribly and act disrespectful. Wouldnt eat here again just due to the awful service.

Published 4 years ago

Review №120

Don't go here, they are the most greedy moes I've been to. Ya order a home wrecker and they give me a average size burrito by giving me a little half scoop and saying more will cost extra😡 they will just make you regret going there😤 I love burritos they make the experience bad 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Published 4 years ago

Review №121

Love! Eat here almost everytime I go to Dothan!

Published 4 years ago

Review №122

Published 4 years ago

Review №123

Published 4 years ago

Review №124

Used the Moe's app to order for pickup. Not only was the food smashed it was half of what you get when you order in person.
So they were out of lids to use on the bowls, rather than using one bowl to cover the other, they chose to use plastic wrap and stack one meal on top of the other.
Ordered a large queso, chips with that were half of what I normally received. Very disappointed with today's experience.
I

Published 4 years ago

Review №125

Received stale chips, all tables were dirty, no ice, servers mumbled, and steak pieces undercooked. Will not be returning

Published 4 years ago

Review №126

Dirty tables, drink machine and salsa area was sticky everywhere, no queso or black beans ready, both heating up, but the place was a ghost town. Poorly or not trained employees that struggle to make the food. Not likely to go back.

Published 4 years ago

Review №127

Food good but some of the staff is unprofessional.Recent visit a girl comes up to another worker and say something was still leaking onto floor and the customers behind me left due to the mess that was behind counter looked unsanitary.Several time i went staff would be arguing

Published 4 years ago

Review №128

Great food

Published 4 years ago

Review №129

This is the worst location of Moe’s Southwest Grill I have ever visited, and I have visited several!! It was disgustingly FILTHY. It all began as I opened the door to a horrible smell and not one of the servers gave the traditional, “welcome to Moe’s!” Every table, every counter top, all food prep surfaces, the drink station, the floors, and the men’s room(ladies room out of order) were all in need of cleaning. If the front of this restaurant looked this bad, I can only imagine what it looked like in the back. The Health Department needs to shut this one down for deep cleaning and new management.

Published 4 years ago

Review №130

Great food!

Published 4 years ago

Review №131

Published 4 years ago

Review №132

Published 4 years ago

Review №133

Dirty. Poor service. They were out of my favorite salsa. Asked twice for them to put out more salsa cups, never happened.
Won’t go back

Published 4 years ago

Review №134

I usually like Moe's but after our last experience idk how much more I'll be going back. When building my burrito I was looking at all the options through the glass and every since one looked like they were dried out and had not been used all day. We also got a Jr Burrito and a regular Burrito and spent $30... I didn't question it because there was only two staff members working and they were very overwhelmed but that just seemed insane to me.

Published 4 years ago

Review №135

Published 4 years ago

Review №136

Published 4 years ago

Review №137

Published 4 years ago

Review №138

Published 4 years ago

Review №139

My 1st and last visit. Walking in the smell made my daughter sick. Once I sat down and looked around everything felt sorry and I suddenly lost my appetite. The chips were so old and steal. The burrito wasn't good at all. Too many other great options in town so no I wouldn't waste my money here again.

Published 4 years ago

Review №140

I was in Dothan AL and the staff had a terrible attitude, they were completely out of tofu, which is one of the reasons I go to Moes, the chips were greasy and cold, they had no forks to eat with. It was probably the worst experience I’ve had so far but I’ve found that at every location I’ve been to in the past 4-5 years has not been the greatest experience.

Published 4 years ago

Review №141

Published 4 years ago

Review №142

Published 4 years ago

Review №143

Great food and friendly service.

Published 4 years ago

Review №144

Published 4 years ago

Review №145

Food was wonderful, staff was friendly despite being short staffed and being very busy with in store, online, and third party orders. Will definitely be back.

Published 4 years ago

Review №146

Published 4 years ago

Review №147

Great place to eat! Love this place!

Published 4 years ago

Review №148

Slow service at dinner time. It honestly seemed like the employees weren't expecting anyone to come. The staff were uncoordinated and had to yell across the kitchen multiple times and still didn't get things done that needed to get done. It took almost 10 minutes for them so get a small amount of steak made so we were just standing in line waiting. One employee asked several times for extra queso for my bowl and no one responded so she scraped at the bottom for a while. Once they rang be up, another employee reached behind where the lady was and grabbed a bag of queso, easily filling the container.
Tl;dr, service was lacking and it wasn't really worth the wait for the sub-par food. Won't be returning.

Published 4 years ago

Review №149

Published 4 years ago

Review №150

The service was friendly, but the food needed more seasoning. It wasn't very tasteful.

Published 4 years ago

Review №151

Published 4 years ago

Review №152

This was my third time eating here, the food was good however, the customer service was terrible.

Published 4 years ago

Review №153

I always get the homewrecker. I just can't get enough. I love this place!!

Published 4 years ago

Review №154

For the most part it was pretty good little bit of a wait didn't have enough people preparing the food, but good portions for the money I'll come back

Published 4 years ago

Review №155

Published 4 years ago

Review №156

Nasty environment...tables were not clean, and staff used same gloves for all orders. A staff member wiped a cutting knife on his apron and proceeded to cut my burrito with the same knife. Needless to say , i demanded him to make another one. Won’t be back!

Published 4 years ago

Review №157

I always get the Nachos! They're really good and you better bring your appetite. I'm never disappointed. The Homewrecker burrito is a big favorite here also.

Published 4 years ago

Review №158

Published 4 years ago

Review №159

They have options for vegans. I love the tofu.

Published 4 years ago

Review №160

Worse experience at a Moe's ever. First order was wrong. All orders come with chips and salsa correct. This attached pic is after I asked for extra chips and she had an attitude about that. First and last visit. Opelika me please!

Published 4 years ago

Review №161

This was my second time eating at a Moe's (other was a different location) overall I was very satisfied with the food. Mostly everything seemed fresh and ready. The only negative thing I had was the salsa bar had only 2 out of the (I think) 5 salsas stoked. I really was looking forward to some hot salsa to put in my chicken bowl. Other than that the service and food was very good. I would definetly come again.

Published 4 years ago

Review №162

Published 4 years ago

Review №163

Published 4 years ago

Review №164

Food was good. Plenty of staff here. No one seemed to be in a hurry but they were friendly.

Published 4 years ago

Review №165

Published 4 years ago

Review №166

I come here frequently, & sent my husband in for dinner pickup tonight. He took forever & a day
Come to find out, there was a new employee that that had messed up his order, which was NOT a problem with him nor I. We have both been there. What upsets me the most is how the manager dealt with it. Yelling at her new employee right in-front of customers and saying hateful things like “he’s got to get it together if he’s going to work here”
Coming from a family business, that is NOT how you handle things. Childish & not management material. Put yourself in that new employee’s shoes!
Not every customer is going to get mad at a new employee learning the ropes. Give the guy a break.
Don’t go all bad and boujee because you manage a Moe’s, ma’am. That is all. Bless his heart.

Published 4 years ago

Review №167

Good food

Published 4 years ago

Review №168

Good service and good food with nice proportions.

Published 4 years ago

Review №169

Disclaimer: We came on a Monday night so that could have been a factor. This was our first time to Moe's and we were not impressed. The rice was undercooked, food was barely warm, chips were stale, the guac was already brown, and the overall freshness was disappointing. The serving containers should have been swapped out. We left without finishing half our food. Hope these things can be improved for future guests.

Published 4 years ago

Review №170

Published 4 years ago

Review №171

Brought me wife here for the first time and the woman behind the bar just had a bad attitude. They also forgot my dip.. rating is for the bad attitude though.

Published 4 years ago

Review №172

Published 4 years ago

Review №173

Good food quick and friendly service

Published 4 years ago

Review №174

If I owned this franchise, I’d fire every single employee in here. They are rude, immature, and down right lazy. I would be embarrassed to call this my Moe’s. The staff is so genuinely uninterested, unmotivated and just snobby little children. And this is nothing new to this particular Moe’s I quit eating here a few years back. Then it got a little better. But now I’m done. Do not waste your time or money here.

Published 4 years ago

Review №175

Published 4 years ago

Review №176

Published 4 years ago

Review №177

Always delicious!!!

Published 4 years ago

Review №178

Again no tofu. Some times no black beans. Only reason i come here is for the plant based options. Pretty irritating. Salsa is not very tasty either. Most likely won't be back.

Published 4 years ago

Review №179

Published 4 years ago

Review №180

Soso

Published 4 years ago

Review №181

Published 4 years ago

Review №182

Published 4 years ago

Review №183

Great Burritos as always. MOE'S KNOWS BURRITOS!!

Published 4 years ago

Review №184

Published 4 years ago

Review №185

Published 4 years ago

Review №186

Published 4 years ago

Review №187

Had a great lunch date quick in and out

Published 4 years ago

Review №188

Very consistent every time I go. Get a great welcome as you enter, great service and wonderful food for a low price

Published 5 years ago

Review №189

Published 5 years ago

Review №190

Great food and good music for one of the best fast food experiences

Published 5 years ago

Review №191

Published 5 years ago

Review №192

Published 5 years ago

Review №193

Published 5 years ago

Review №194

I have never had a bad experience. Their food is always good.

Published 5 years ago

Review №195

Published 5 years ago

Review №196

Published 5 years ago

Review №197

Published 5 years ago

Review №198

Published 5 years ago

Review №199

Always good people and great food

Published 5 years ago

Review №200

Horrible. The staff, the service, the food. Wouldn’t recommend.

Published 5 years ago

Company information
  • 8 photos
  • 200 reviews
  • 3.9 rating
  • Phone: +1 334-671-2808
  • Website: https://locations.moes.com/al/dothan/4521-montgomery-hwy?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
  • Address: 4521 Montgomery Hwy, Dothan, AL 36303, United States
  • Coordinates: 31.2660326, -85.4437085
Categories
  • Mexican restaurant
  • Caterer
Working hours
  • Sunday: 10:30 AM–9 PM
  • Monday: 10:30 AM–9 PM
  • Tuesday: 10:30 AM–9 PM
  • Wednesday: 10:30 AM–9 PM
  • Thursday: 10:30 AM–9 PM
  • Friday: 10:30 AM–10 PM
  • Saturday: 10:30 AM–10 PM
Service options
  • Outdoor seating: Yes
  • Kerbside pickup: Yes
  • No-contact delivery: Yes
  • Delivery: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Popular for
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Comfort food: Yes
  • Healthy options: Yes
  • Quick bite: Yes
  • Small plates: Yes
  • Vegan options: Yes
  • Vegetarian options: Yes
Dining options
  • Lunch: Yes
  • Dinner: Yes
  • Catering: Yes
  • Counter service: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • Tourists: Yes
  • University students: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes
Pets
  • Dogs allowed outside: Yes