Fiesta Mexicana

3364 Cloverdale Rd, Florence, AL 35633, United States

Fiesta Mexicana
About the Company

Fiesta Mexicana
Fiesta Mexicana is your local place for the best Mexican food and fun. With over 10 locations, we pride ourselves on serving authentic Mexican food and drinks. We are known for our delicious margaritas.

Locations in Alabama, Georgia and Tennessee.

Stop by for happy hour or checkout our daily appetizer specials. We look forward to seeing you!

Reviews
Review №1

Okay so I live very close to this restaurant so I have been here several times, I most often get one of two waiters and they’ve always been amazing. However tonight the lady who helped us who I’ve never had before got so much wrong with me and my friends things, we ordered peach margarita on the rocks with tajin and we got peach….watered down something with a few grains of sugar on the rim…i had also asked for a coke which i never got and then we had to ask for just waters three times, when we ordered she came back at least two times to ask again what all we got and then seemed confused about everything we had asked for. One of my friends ordered a margarita after she had brought out another friends and she seemed very inconvenienced that she had to go get something else again. She asked if we were sure because she wanted to get it all at once yet she couldn’t remember anything we told her the first time. The food was okay. We ordered a large cheese dip to share and got a half full basket of chips that was never refilled so we couldn’t finish our cheese dip. She brought us our checks without us asking and was putting on her jacket to leave as she was. She told us no rush but that obviously wasn’t what she was conveying. She again seemed inconvenienced at how we asked her to split the checks and couldn’t seem to figure it out. This is the first review I have ever left in my life and my friends definitely didn’t want to go back. We had had a very long day at work and just wanted a drink and to talk and relax from the day but unfortunately that’s not what it felt like. I’ve never had issues with other waiters there and the food is how you’d expect it to be. The drinks are questionable and you can hardly taste that there might be alcohol in them at times but it was just crappy at how we seemed to be waited on. I personally will probably go again just hopefully never with that waitress. None of us tipped her which is WAY out of character for us but she didn’t seem to want to be tipped to be honest we were rushed and she ran out the door after throwing our tickets down at us. She asked me to please fill out my ticket so she could finish them because I was apparently taking too long for her. Then after rushing us we were leaving and saw her go back in the store while on her phone. We were also there before 8 pm and they closed at 10 pm. It was really disappointing and I’m not one to leave reviews or complain but I was so disappointed by our experience tonight and part of me wishes I would’ve asked if we could have had someone else wait on us. Every time she left the table she immediately was talking and cutting up with someone so I imagine that might be why she couldn’t remember what we wanted. I’m hoping I’ll never have an experience like that again or I’ll just go Elsewhere.

Published 3 months ago

Review №2

Published 5 months ago

Review №3

Overall a really good experience.

Published 5 months ago

Review №4

Published 6 months ago

Review №5

Placed a to go order for cheese dip & salsa & got home to discover the salsa had MOLD in it. Immediately called back & the manager apologized, took my name and # and said he would replace my order in full next visit. I called to pick up my replacement order & they refused to replace it stating that I did not speak with a manager, no name or # was written down & wanted to know how their salsa possibly had mold in it. Super rude staff. After arguing for 15 minutes FINALLY replaced a salsa & told me I’d have to buy my cheese dip if I had the $. lol. Do not recommend anyone giving this place business.

Published 6 months ago

Review №6

I literally just made an order at 8:27 for us to go for a taco salad fajita chicken with everything. I called them five minutes ago and asked them what the total was again to make sure it was right and if it was ready because she told me it will be ready in 15 minutes. Manji they took mine first and last name down when I made the order well, of course they didn’t have my order didn’t have anything made for me and nothing was ready while she explained to me that food wasn’t made when you order it which I understand because I like warm and fresh food, but that is absolutely ridiculous when I’ve already called them twice and now they don’t even have my order. I am so upset, I don’t know what is wrong with this fiesta Mexicana I don’t understand why someone that doesn’t even write them down or can’t remember them or just doesn’t turn them into the kitchen. I’m just literally fuming because all I wanted was some Mexican food and didn’t want Taco Bell because I wanted real authentic. Are the best next to authentic I could get around here very upset. Terrible customer service..

Published 7 months ago

Review №7

Published 8 months ago

Review №8

I’ve given this place two chances and both times the service was horrible. Also, the food ranged from just okay to down right gross. Not gonna be returning. Sucks because this place is close to home and our favorite is 20 minutes away. Oh well.

Published 8 months ago

Review №9

Chips were stale. Taco salad was awful. Cheese sauce was lie soup. This restaurant has been here a long time and I've been eating here for 25 years at least. Convenient from where I live and reasonable prices. Their food quality has been getting worse last few times I've been here. I WIll NOT eat here again!

Published 9 months ago

Review №10

Published 9 months ago

Review №11

Good food great service.
update 2 yrs later. Never going back. The service was awful.

Published 9 months ago

Review №12

Published 10 months ago

Review №13

The last 15 times I've called this restaurant I don't get an answer, I get hung up on, or I get put on hold indefinitely. I'm tired of having to drive to seven points to get an order to go. If you can't do something as simple as answer the phone to take an order one single time in a month then I dont trust what happens in the kitchen.

Published 10 months ago

Review №14

You have got to be kidding me. I went in and asked for a guacamole salad. The man said $10.93. When the woman brought it out to me I was surprised and asked if that was my salad. She said yes. I got to my office and found I had a cup of guacamole and chips.

Published a year ago

Review №15

At first I thought that their portions got smaller and their prices went higher, but now I just think they gave us slightly wrong food? The nachos portions were a LOT smaller than I’m used to from here, and the beef was topped randomly with tomato’s even though the chicken didn’t have them and the menu doesn’t say it’s included. Both nachos were also with flour tortillas which we didn’t ask for and weren’t expecting. They were chewy when I came to pick them up within 15 minutes of ordering. I still can’t figure out why our food was $40.

Published a year ago

Review №16

Cold food. Waitress wanted to argue.

Published a year ago

Review №17

Published a year ago

Review №18

My favorite place, I go and sit down alone.And watch sports on TV after getting off work for the week in hours and I love it.I enjoy it's my favorite place to go eat alone ever!!! ~

Published a year ago

Review №19

Published a year ago

Review №20

Great food

Published a year ago

Review №21

Published a year ago

Review №22

Published a year ago

Review №23

Published a year ago

Review №24

Published a year ago

Review №25

When u order online u get the tiniest portion size I been here a lot and I barely got any beans or rice for two plater was 30$

Published a year ago

Review №26

Ordered kids grilled chicken quesadilla with rice and beans and some how this guy thinks we wanted a grilled chicken enchilada. We ordered this to go and after arriving home realized they gave us the wrong food. Would not make it up So we ended up going to another Mexican restaurant and getting what we ordered the first time. THIS PLACE SUX & WON’T BE BACK.

Published a year ago

Review №27

Published a year ago

Review №28

Service was very very slow, had to ask for things multiple times, and ultimately ended up with food poisoning from the fajita taco salad.

Published a year ago

Review №29

Ordered lunch there today for the first time. The seafood burrito was awesome! Thank you so much for the wonderful food and great service! Will definitely be back!

Published a year ago

Review №30

I went there Tonight and found out that the menu I was going by online was totally wrongYeah. They have went up on their prices..You need to change your prices online.But,With that being said I got home with my food, and it was well worth the price... My food was delicious..I would recommend this restaurant to everyone..I can't express enough how good it was. I'll be back soon. Thank you Fiesta Mexicana🥂

Published 2 years ago

Review №31

Published 2 years ago

Review №32

This last visit we couldn't get our server to bring us the things we asked for. I really don't like leaving bad reviews but they weren't too busy for her to have just been behind or having a bad night. It was more like she just didn't care. 😔

Published 2 years ago

Review №33

Food wasn’t good at all tbh and the customer service was terrible. They apparently can only serve one table at a time and said they was “busy” but a had a girl standing on her phone doing nothing. And took 20 minutes to even get our drink order.

Published 2 years ago

Review №34

Published 2 years ago

Review №35

Published 2 years ago

Review №36

Food was good. My husband's boss made sure the waiter and cook know that he was allergic to raw onions . The waiter did his job but the cooks failed and sent out raw onions mixed in his food the waiter was very polite and concerned when the situation was explained and done everything very professional

Published 2 years ago

Review №37

Really busy butorth the wait

Published 2 years ago

Review №38

Very authentic and very good!

Published 2 years ago

Review №39

I absolutely love this restaurant.

Published 2 years ago

Review №40

The food is okay. It used to be really good, but there has been a lot of gristle in the meat the past few times.

Published 2 years ago

Review №41

I don't like leaving poor reviews, but the food was not as good as it used to be.
I stopped by and ordered takeout. I had a steak taco salad and a small guacamole.
The steak had a weird taste and the guacamole had no taste.
The only thing that was really good was the taco bowl shell and small salsa they included.
I used to eat here regularly and had much better experiences.
They also seem a lot more expensive than they used to be.

Published 2 years ago

Review №42

Service is great prices are good the food is ok. Portions are a tad smaller than most places. Would recommend the place if you weren't an avid Mexican food fan.

Published 2 years ago

Review №43

Great fajita nachos!

Published 2 years ago

Review №44

Published 2 years ago

Review №45

Great food and friendly service.

Published 2 years ago

Review №46

Published 2 years ago

Review №47

They don't give you many chips or salsa with your order.

Published 2 years ago

Review №48

My first time there. Went for fajita taco salad for lunch. I had plenty for the next day :)

Published 2 years ago

Review №49

Published 2 years ago

Review №50

Published 2 years ago

Review №51

Published 2 years ago

Review №52

Amazing

Published 2 years ago

Review №53

Service is hit or miss but for the most part good food portions have become smaller over the past year. Would recommend and go back

Published 2 years ago

Review №54

My daughter loves the cheese dip. She would eat nothing else if we let her

Published 2 years ago

Review №55

Published 2 years ago

Review №56

Waitress wasn't very friendly.

Published 2 years ago

Review №57

Waitress was great!! She is a newer waitress. Food is great!!!!

Published 2 years ago

Review №58

Great food and friendly staff

Published 2 years ago

Review №59

Published 2 years ago

Review №60

Great food! Bartender got it going on!

Published 2 years ago

Review №61

Published 2 years ago

Review №62

Published 3 years ago

Review №63

Worst. Service. Ever.

Published 3 years ago

Review №64

Published 3 years ago

Review №65

Cheese dip was good. Takes 5 minutes for waitress to bring you a beer with literally nobody else there. The lights strung up are literally hanging in front of the tvs lol smh. Just another tex mex place , its the same restaurant and food you've eaten in every other Mexican restaurant anywhere. Nothing special. But the margaritas were good

Published 3 years ago

Review №66

Published 3 years ago

Review №67

Taco were awful and overprised...... much better places in town

Published 3 years ago

Review №68

The rating is based upon who your server is!
This place can be awesome or horrible. I try to get the same server everytime and understand if I don't get to sit in her area the experience is going to probably not go well.

The food is good. Unfortunately they are changing their plates so the serving size is about half of what it used to be. But the prices haven't changed at all. So you are getting half the food for the same price.

I eat here weekly and if it continues on this trend I'll be finding somewhere else to get my weekly mexican food fix!

Published 3 years ago

Review №69

Published 3 years ago

Review №70

Published 3 years ago

Review №71

buen lugar para comer en familia

Published 3 years ago

Review №72

Published 3 years ago

Review №73

Published 3 years ago

Review №74

It was great. Best margaritas!

Published 3 years ago

Review №75

Published 3 years ago

Review №76

Great food and great service

Published 3 years ago

Review №77

Published 3 years ago

Review №78

Very lovely staff and very good food!

Published 3 years ago

Review №79

Pretty good.

Published 3 years ago

Review №80

Good service and great food

Published 3 years ago

Review №81

Very good tacos.

Published 3 years ago

Review №82

Published 3 years ago

Review №83

Published 3 years ago

Review №84

Good food

Published 3 years ago

Review №85

It was really good but you can get tired of it quick if you are like me and goes every Friday 🤣🤣🤣

Published 3 years ago

Review №86

My waitress' name was Sarah. She was really nice and kept coming to check on me. I got cheese dip and Burrito Seafood. Amazing! One of my favorites to order!

Published 3 years ago

Review №87

We love coming here. The Disney characters on the walls really help the little ones from being too bored. The food is great!

Published 3 years ago

Review №88

Published 3 years ago

Review №89

Published 3 years ago

Review №90

Published 3 years ago

Review №91

One of the worst I have had ordered taco salad and it was like taco soup and and 20 wings 3 was fresh other 17 was hard as a rock because they were old and then charged $10 more than what the menu has will not go back

Published 3 years ago

Review №92

The food was amazing, had to get a to go bag! Looking forward to going again!

Published 3 years ago

Review №93

I do not like to give poor reviews but the food and service at this location is not up to par by no means. The food taste like salt and has a weird strange flavor to all their meat and chips.

Published 3 years ago

Review №94

Great service, clean restaurant, good food. I always have to get a to go box; portions are large.

Published 3 years ago

Review №95

Published 3 years ago

Review №96

Published 3 years ago

Review №97

Food is just OK. Make sure to check your pickup order before you leave, they consistently leave out food you payed for. Service is too busy on the cell phone.

Published 3 years ago

Review №98

My first time going there and I enjoyed it. I look forward to going back soon! Great customer service as well!!

Published 3 years ago

Review №99

Food was good... All around good atmosphere

Published 3 years ago

Review №100

We always like this place. The food is good, the staff is always friendly. Not the BEST service, but plenty good for a nice meal.

Published 3 years ago

Review №101

Published 3 years ago

Review №102

Published 3 years ago

Review №103

Other than our server not getting our drink order right, the food and service were most excellent. Honey & I shared the Dinner Special & a cheese dip. Both full for under $20 and it was tasty! Will do it again.

Published 3 years ago

Review №104

PSA. Do not get the horchata.

Published 3 years ago

Review №105

Food came to table cold. Poor service.

Published 3 years ago

Review №106

Published 3 years ago

Review №107

Published 3 years ago

Review №108

This is the guacamole that came with my food I ordered tonight!! They use to serve the best food but after tonight I will not be eating there again!

Published 3 years ago

Review №109

Published 3 years ago

Review №110

Published 3 years ago

Review №111

Wonderful food and great service.

Published 4 years ago

Review №112

Published 4 years ago

Review №113

Published 4 years ago

Review №114

Was good food . Good waitress.

Published 4 years ago

Review №115

Published 4 years ago

Review №116

Have had multiple problems getting the order correct. Also have had multiple problems being over charged or undercharged and having to go back and get it fixed. I think this time I'm done using them. Cashier literally put my order in as tip as well as payment so they charged me double the amount. Currently waiting on my refund. I'm sick of going through this mess. Take cash don't use a card nobody apparently gets taught anything.

Published 4 years ago

Review №117

Always friendly, and the food is always awesome, usually go in for lunch once a week or so

Published 4 years ago

Review №118

Published 4 years ago

Review №119

Published 4 years ago

Review №120

Food is always great but the service is really hit or miss

Published 4 years ago

Review №121

There seems to be a communication gap. I didn't get what I ordered, I think I told the guy three times what I wanted. I have been there several times and usually get what I asked for. I live 20 miles from there and went to a lot of trouble to get this meal. What am I supposed to do, dump everything on the counter to make sure I got what I ordered before I leave.? I don't think so, I think that's what the cashier is supposed to take care of for me. My suggestion would be to pay for good help and make sure they understand English. I paid over $50 for something I couldn't even eat.

Published 4 years ago

Review №122

Published 4 years ago

Review №123

Published 4 years ago

Review №124

Published 4 years ago

Review №125

Published 4 years ago

Review №126

Once we were seated we waited over 20 mins on having a waitress cone to our table. Attempted to order 3 children's sweet teas, 1 adult tea & 1 adult dr pepper but she couldn't comprehend English well. After getting mgr to assist we finally got our drinks & waited. Waited. Waited till we asked mgr for assistance. She took our order & we waited. Waited waited then 3 diff ppl brought my food & the kids food but no food fir my husband. We waited a few mins & finally asked manager for husband's food. He said something to waitress & she brought husband's chicken nachos out. He went to start eating & I stopped him because I noticed shrimp in his chicken nachos. Shrimp that would gave killed him since he's highly allergic. The waitress came over when I got her attention & I pointed out the shrimp & she went to pick it out, as if he was to eat it. Needless to say, he didn't want the food & requested her to take it back & remove off ticket. We get the bill uts still on it. Got mgrs attention & he took the ticket & corrected it.
I cant recommend this Fiesta Mexican. Service sucks

Published 4 years ago

Review №127

Our first time here. We were passing through.. Compared to our usual local Mexican restaurant, the food here was okay. My husband was VERY sick later that evening, something in his dish had to be bad, as no one else was sick, and this was the only food we had eaten that day. We also had a bit of trouble with communicating with our waiter (language barriers)...

Published 4 years ago

Review №128

Published 4 years ago

Review №129

Published 4 years ago

Review №130

Excellent service. Food was pretty good too. Not out of this world, but you definitely get your money’s worth.

Published 4 years ago

Review №131

Published 4 years ago

Review №132

Published 4 years ago

Review №133

Published 4 years ago

Review №134

Love this place!

Published 4 years ago

Review №135

Great place to take can and friends

Published 4 years ago

Review №136

Best mexican food around.

Published 4 years ago

Review №137

Published 4 years ago

Review №138

Service was very poor. Drinks were wrong not once, but twice. Waitress was rude and impolite. Will not be going back. Bad experience from start to finish.

Published 4 years ago

Review №139

Excellent food. Quick service. Clean restaurant. Friendly staff. Zero complaints.

Published 4 years ago

Review №140

Published 4 years ago

Review №141

Published 4 years ago

Review №142

Published 4 years ago

Review №143

Love there food. Cheese dip is awesome

Published 4 years ago

Review №144

Published 4 years ago

Review №145

Great food and great service

Published 4 years ago

Review №146

Always great food and fast service.

Published 4 years ago

Review №147

Delicious chili relleno and guac!! 🤤

Published 4 years ago

Review №148

Great

Published 4 years ago

Review №149

Server was unusually rude today. I asked for water i never received and asked for more chips we never received. Normally service is great. Maybe the waitress was having an off night. The food is always great.

Published 4 years ago

Review №150

Published 5 years ago

Review №151

Published 5 years ago

Review №152

Great, nothing to complain about here.

Published 5 years ago

Review №153

Published 5 years ago

Review №154

Published 5 years ago

Review №155

We've been eating at Fiesta Mexicana for as long as I can remember and I have never had a bad dish or been given the wrong thing !!! They're extremely nice and eager to help you when you want to try something different !!! LOVE IT!!! ⭐⭐⭐⭐⭐

Published 5 years ago

Review №156

Amazing cheese dip

Published 5 years ago

Review №157

Great food done right.

Published 5 years ago

Review №158

Published 5 years ago

Review №159

Published 5 years ago

Review №160

Published 5 years ago

Review №161

Food always taste great, and wonderful service as well.the salsa varies every time, but that just goes to show that it's freshly made.

Published 5 years ago

Review №162

Published 5 years ago

Review №163

Muy bien todo

Published 5 years ago

Review №164

Published 5 years ago

Review №165

Always check before you leave when doing a pick up order. Even with while they’re slow they’ll get your order wrong or forget something.

Published 5 years ago

Review №166

Published 5 years ago

Review №167

Pretty good

Published 5 years ago

Review №168

Published 5 years ago

Review №169

Published 5 years ago

Review №170

Published 5 years ago

Review №171

Published 5 years ago

Review №172

Burrito Amigo is very delicious. Margarita was okay but a little strong on the sour mix.

Published 5 years ago

Review №173

Published 5 years ago

Review №174

Great food, nice people

Published 5 years ago

Review №175

The owner is always friendly and helpful. One of the best and most authentic places in town for fast friendly service.
Staff is courteous and quick with your drink refills and orders. I try to eat here at least once a week. It's that good and feels like home when you're greeted at the door. 10/10 highly recommend!

Published 5 years ago

Review №176

Love this place.. everyone is so welcoming and friendly

Published 5 years ago

Review №177

La comida

Published 5 years ago

Review №178

Published 5 years ago

Review №179

This restaurant is horrible,and I payed $36 and threw it away because it was so bad,I live just a little ways up the road and our food was cold and greasy, the cheese dip was cold as well and the chip were old DON'T WATE YOUR MONEY HERE

Published 5 years ago

Review №180

Published 5 years ago

Review №181

The staff is very friendly and attentive. I took my mother there for her birthday last month and our waitress was great! She even took the time to wish my mother Happy Birthday and to give her a "Birthday cake" mexican style! The service was quick and the food was excellent with reasonable prices.

Published 5 years ago

Review №182

Absolutely great food

Published 5 years ago

Review №183

Published 5 years ago

Review №184

Published 5 years ago

Review №185

Published 5 years ago

Review №186

Published 5 years ago

Review №187

Published 5 years ago

Review №188

Great restaurants we be back

Published 6 years ago

Review №189

Published 6 years ago

Review №190

Always my top choice!

Published 6 years ago

Review №191

Published 6 years ago

Review №192

Published 6 years ago

Review №193

Awesome

Published 6 years ago

Review №194

Published 6 years ago

Review №195

Couldn't get my order right couldn't understand what I wanted they didn't speak good enough English will not return

Published 6 years ago

Review №196

Published 6 years ago

Review №197

Food was great and service excellent

Published 6 years ago

Review №198

Published 6 years ago

Review №199

Always good

Published 6 years ago

Review №200

Published 6 years ago

Company information
  • 6 photos
  • 200 reviews
  • 4.1 rating
  • Phone: +1 256-718-6843
  • Website: https://fiestamexonline.getbento.com/online-ordering/fiesta-mexicana-florence-al-cloverdale/menu
  • Address: 3364 Cloverdale Rd, Florence, AL 35633, United States
  • Coordinates: 34.8516775, -87.6902284
Categories
  • Mexican restaurant
  • Restaurant
Working hours
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–10:30 PM
  • Saturday: 11 AM–10:30 PM
  • Sunday: 11 AM–10 PM
Service options
  • Kerbside pickup: Yes
  • No-contact delivery: Yes
  • Delivery: Yes
  • Takeaway: Yes
  • Dine-in: Yes
Highlights
  • Fast service: Yes
  • Great beer selection: Yes
  • Great cocktails: Yes
  • Sport: Yes
Popular for
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Alcohol: Yes
  • Beer: Yes
  • Cocktails: Yes
  • Coffee: Yes
  • Comfort food: Yes
  • Happy-hour drinks: Yes
  • Happy-hour food: Yes
  • Late-night food: Yes
  • Quick bite: Yes
  • Small plates: Yes
  • Spirits: Yes
  • Vegetarian options: Yes
  • Wine: Yes
Dining options
  • Brunch: Yes
  • Lunch: Yes
  • Dinner: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Toilets: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Family friendly: Yes
  • Groups: Yes
  • University students: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes