This ain’t the place to come if you 1) like Mexican food
2)like good service
3) In a hurry
Drinks weren’t refilled chips weren’t refilled NO ONE asked if we needed help. Two parties who were seated after us, ordered after us left before us. Our server just didn’t come back. Trash trash all the way around. I would give it zero stars if that was an option. Saw our server twice he had on gloves the entire time. Just horrible if it wasn’t for good company I would have clowned. ZERO OUT OF FIVE.
Published 3 years ago
Great Mexican food and food came out quick. I sat at the bar and service was a little slow with minimal patrons.
Published 8 months ago
Wir haben sehr gut gegessen.
Published 6 months ago
Published 6 months ago
Published 6 months ago
Excellent as always! Great food and service
Published 6 months ago
Published 8 months ago
Love this place service and food great!
Published 8 months ago
Great Mexican food and food came out quick. I sat at the bar and service was a little slow with minimal patrons.
Published 8 months ago
Food was good,so was the price.
Published 9 months ago
Published 9 months ago
Published 10 months ago
Published 10 months ago
Nice vibe, the Tequila bar is a nice addition!
Published 10 months ago
Delicious food and very friendly staff.
Will definitely be back.
Published a year ago
Enjoyed eating here. Margaritas delicious. Great environment
Published a year ago
Nothing really fancy and food or atmosphere. Basically just convenient. Shrimp tacos are exceptional. Other than that keep track of your credit card, which might be taken and tried to use at the local Walmart. Seriously. Happened.
Published a year ago
Food is always great and so is the service!
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
The atmosphere was great me and my friends had nice time. Will be going back this weekend for more margaritas!😋
Published a year ago
Is it new policy to make 3 customers share one 4 ounce ramekin of salsa when 3 meals were ordered? Gross. I won't be back anytime soon. You can keep your health violations to yourself. Two stars because the quesadilla was good at least. Yes, I called first, thinking it was a mix up. Management said that 4 ounces was what you get with a take-out order even if 12 meals were ordered.
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
Published a year ago
I had a horrible experience here. Ordered a vegetarian meal and confirmed several times that there would be no meat. But alas, it did contain meat. While paying, I politely informed the hostess, who did apologize but also said, "I don't cook. Did you send it back?" as if the whole thing was my fault. Again, horrible experience, food and service wise. Never going back and would never recommend.
Published a year ago
Published a year ago
Published a year ago
Great experience 👍 The Mexican gumbo was Legit!
Published a year ago
Was treated as if I didn’t matter in this location, waited nearly 5 minutes to be seated, and the hostess seemed irritated that she had to sit me. Waited nearly 10 minutes for the waiter just to get my drink order, had to stand up to even be noticed by him. I will say he brought the food and drinks in a good time, but didn’t check on me again for nearly 20 minutes while he talked to the hostess and played on the phone. I won’t be back and the bad thing the food is really good. This is not the first time I was treated this way here but it will be the last
Published a year ago
Published a year ago
Published a year ago
Published a year ago
So good
Published a year ago
Published a year ago
Published a year ago
Friendly staff but very slow service and the food is not very good. We both ordered the shrimp fajitas and while they give a lot of shrimp, the flavor was extremely bland, with little flavor or seasoning. Neither of us ate much and didn't want to go box for the leftover. Same issue with the salsa, very bland. We had to ask multiple times to get one refill of our drinks. When we were done eating, we had to wait around 15 minutes to get our check. Friendly people but prefer to not eat here again.
Published a year ago
Waitress gave us pitchers instead of cups to drink from. They weren’t out of cups, as you could see other people getting cups. I’m not sure, but I felt like it was due to my weight.
When asked to bring us cups, she only brought one to my boyfriend.
She was also very inattentive.
We will no longer be attended this location.
Published a year ago
I've always had a great experience here except today. Our server brought our drinks to our table in pitchers instead of glasses. When I asked for regular glasses she brought one to the table. She also tried to take our order while my girlfriend was in the bathroom away from the table and seemed annoyed that i asked for more time.The Verde burrito I ordered had all the beef on one end and all the beans on the other and very little Verde sauce on top.
Published a year ago
I've been to Jalapeños several times and the food is always fantastic, so I was excited when I learned they also do catering. They just catered my small wedding and the food was a big hit! Everyone loved the tacos, fajitas, and fajita gumbo. The food arrived on time, was piping hot, and absolutely delicious. Thank you Jalapeños for making our special day extra delicious!
Published a year ago
Very upset today at Jalapeno's. I usually love this place and the crew. But, today the service was awful, we did not get our chips and salsa until we flagged someone down, then after eating some of it, there was a hair in our salsa, the manager was not friendly, the margarita had a bad lime in it that looked like it had been sucked and the manager never said he was sorry about the hair and never checked on us. We had to hunt him down. We even needed our table cleaned up after a slight spill and no one came over. The hostess was not kind either when we told her what happened. She was quit rude. Today is 11/10/23 at 12:30. We would have at least liked an apology or our meal or margarita's comped. Very disappointed and not sure we are going back and we have been going at least 3 to 4 times a week. It has defiantly become our place, not sure now.
Published a year ago
My salsa had a hair in it and the lime in the margarita was spoiled! The waiter, which I found out is the manager, was inattentive and seemed unbothered about the condition of the food or lack of service! No apology about the hair or even an offer to make it right! Very disappointed!
Published a year ago
Published a year ago
Great lunch specials!
Published a year ago
Beautiful restaurant. Laid back.
The service here is much like watching an Alabama football game this season: slow to start, then in the 2nd half, it picks up steam and finishes well.
Every meal I've had here has been very good & well priced. Unfortunately, my fellow diners have not been agreeing with me.
I notice that they order more traditional dishes covered in rice, beans & cheese.
I, on the other hand, order seafood and freshly made fajitas. Neither of which have had rice, beans nor cheese. Again, everything I have ordered has been great and the Fajita gumbo is delicioso!!!
Published 2 years ago
Amazing as always.
Published 2 years ago
Love this place
Published 2 years ago
Published 2 years ago
Food is always stellar. Sometimes you will not receive good service and sometimes you get your socks blown off with how good it can be. Food never misses
Published 2 years ago
Published 2 years ago
First timer for my family and overall was pleased. I had the Fajita Salad which was rich in flavor with chicken being very tender and tasty. Fajita Gumbo was way too spicy with shrimp being undercooked so do not recommend. The service by our waitress and price was great but had to give an overall 3 due to young and irritable hostess and overly spicy food which included next day symptoms.
Published 2 years ago
Published 2 years ago
Published 2 years ago
The only mexican restaurant in town as far as I'm concerned. Best food, best service. Even the other locations of Jalapenos are sub-par.
Published 2 years ago
Always consistent
Published 2 years ago
Very good service.. We had Max..Very nice.. Good food...
2023-- still come here often.. I guess all the waiters are cool.. nice prices.. food is good
Published 2 years ago
Great food and service.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Buen servicio
Published 2 years ago
Cute restaurant and the drinks were good but the food was not good. The meat was very dry and bland, my shrimp taste like fish and had little to no seasoning. Chips were stale and the guacamole had no flavor, when I expressed these things to the waiter she just shrugged her shoulders..very rude. She also let our drinks sit empty after walking by our table several times and not refilling. She also didn’t discount our food after we openly expressed it wasn’t good and we weren’t going to eat it.
Published 2 years ago
Our server Sammy was very nice and our food was delicious.
Published 2 years ago
Published 2 years ago
Good bang for your buck.. portions are right on !! Food tastes great..
Published 2 years ago
I have tried this restaurant several times now and am generally disappointed. The ground beef in the tacos were tasteless. Shame really as the physical location and the staff are good.
Published 2 years ago
Published 2 years ago
Always great good at this location! Service is good too!
Published 2 years ago
Last Saturday we were my family and my relatives who came to visit and I always presume the restaurant for their food always delicious but you see the very hard meat does not diffinitimently The shrimp tasted like chlorax and flavor the water of Jamaica was only the rest of the ice
Published 2 years ago
Published 2 years ago
Published 2 years ago
Upon arrival we felt as though we were an inconvenience. Host said nothing, grabbed menus and sat us. We waited at least 20 minutes before we were even acknowledged and then the waitress just asked what we wanted. No personality. After finishing our meal we waited at LEAST 30 minutes for our check.
Two of us, out of the four in our group, work at a restaurant and know how to treat people. This was way below standard. Being nice costs nothing and is no extra work.
We will not be back.
Published 2 years ago
I can’t say enough about the fajita gumbo. Actually I’ve had most the menu and still haven’t found something I don’t like. Margaritas are amazing. Service is hit or miss depending on how busy it is - and your waiter. The food is always amazing.
Published 2 years ago
Great place with good food and friendly service.
Published 2 years ago
Published 2 years ago
Good foods, good drinks.
Published 2 years ago
I go for the drinks🙂
Published 2 years ago
Really good and nice place, want to apologize for my family yelling at the staff. It was our fault for coming during closing time. Please go here!!!
Published 2 years ago
Published 2 years ago
This jalapeños location never fails us. 5 stars! Great food, atmosphere, and staff!
Published 2 years ago
Great food, great service
Published 2 years ago
Service and food were great.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Loved it
Published 2 years ago
Fagita gumbo is amazing ⭐️⭐️⭐️⭐️⭐️
Published 2 years ago
Published 2 years ago
Published 2 years ago
The shrimp was delicious. Love the fajitas
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Excellent food and service! The fajita gumbo is incredible! A single portion could easily be shared.
Published 2 years ago
Published 2 years ago
Delicious.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 2 years ago
Solid Mexican Food. It is good but not outstanding. Definitely one of the better places in Tuscaloosa but there is much better Mexican food in other areas of the state.
Published 2 years ago
Published 2 years ago
Published 2 years ago
Published 3 years ago
Food was good but our service was horrible. I had to go inside and ask our waiter for drink refills and he still didn't come for a while after that. One of the people in our party didn't get her food (a cheese quesadilla) until after everyone else was pretty much done eating. The service was just horrible.
Published 3 years ago
Go there sometimes and they are just as good and wonderful!
Published 3 years ago
Published 3 years ago
Great service and consistent food. Good place to eat north of the river when in T-town.
Published 3 years ago
Always great, one of my Tuscaloosa favorites.
Published 3 years ago
Strawberry Margarita’s and cowboy burrito was off the chain🥰
Published 3 years ago
Great little place to eat. The enchiladas are amazing!
Published 3 years ago
Great food and service
Published 3 years ago
Good food. Good prices. Fantastic staff.
Published 3 years ago
It was good
Published 3 years ago
Published 3 years ago
Always great!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great place to eat at👏👏👏🔥
Published 3 years ago
The food was delicious. Standard sit down Americanized Mexican restaurant. Service was on point. I do have a small complaint: this is the third time I have a been recently that there was no music or if there was it was so quiet you couldn't hear it.
The reason that is a problem is that the noise of all the surrounding clashing conversations was very intrusive and overwhelming. It was like sitting in a crowded middle school cafeteria. My son experienced pretty intense sensory overload. Please bring back the fun Mexican music, or any music, really. Thank you!
Published 3 years ago
Published 3 years ago
Loved it!
Published 3 years ago
Friendly staff always make you feel welcome. Food is tasty and hot. One of the top 3 Mexican restaurants in Tuscaloosa.
Published 3 years ago
There grilled chicken quesadillas are the best. Always fast service.
Published 3 years ago
Always good
Published 3 years ago
Published 3 years ago
Great food and service!
Published 3 years ago
Good food, friendly staff, inviting atmosphere
Published 3 years ago
Published 3 years ago
Good food, was a bit pricey. Service was ok.
Published 3 years ago
Great food, fantastic drinks, great service, great prices! Would eat here daily if I could!
Published 3 years ago
Published 3 years ago
Great food, wonderful customer service, not a long wait time!!!!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Food was great, service was not so good. Definitely not the service we were expecting, slow and unfriendly. I guess the staff was having an off day.
Published 3 years ago
Order the specialty of the house...the Gumbo!!
Published 3 years ago
The waiter was very nice he really enjoys his job. Margaritas mediocre.
Published 3 years ago
Got the Enchiladas Supreme... Oh so yummy. The service was fantastic and we got our meal so quickly after we ordered it. Great experience!
Published 3 years ago
Published 3 years ago
Published 3 years ago
Got a taco bar for our associates... It was great... Plenty of food for the amount of ppl I needed it for.... Leftovers were available
Published 3 years ago
Friendly employees and delicious food make for an enjoyable meal!!!
Published 3 years ago
Good place that's not real loud and ppl are nice most can understand you and you understand them .
Published 3 years ago
Published 3 years ago
First time I ate there. I liked it
Published 3 years ago
Jalapeño has really great food and good service on a busy night.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Absolutely the best time out with friends
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
Great service 👏
Published 3 years ago
Goodwood and cheap and good service
Published 3 years ago
This ain’t the place to come if you 1) like Mexican food
2)like good service
3) In a hurry
Drinks weren’t refilled chips weren’t refilled NO ONE asked if we needed help. Two parties who were seated after us, ordered after us left before us. Our server just didn’t come back. Trash trash all the way around. I would give it zero stars if that was an option. Saw our server twice he had on gloves the entire time. Just horrible if it wasn’t for good company I would have clowned. ZERO OUT OF FIVE.
Published 3 years ago
Published 3 years ago
Published 3 years ago
Published 3 years ago
The gumbo is amazing!!!! The people are awesome too.
Published 3 years ago
Published 3 years ago
It used to be really good but now they have average food quality compare to other Mexican restaurants in town. I was giving 5 stars for years but my last few visits were not so good in terms of food and service.
Published 3 years ago
Great food,large quantity friendly service. Clean quite eating experience. Enjoyed it a lot.
Published 3 years ago
I love jalapenos
Published 3 years ago
Got the Fajitas. Served quick. Performance for price is good.
Published 3 years ago
Good food. Mistakes were made on the order but in general, service was good. Very busy night, some what loud inside but tolerable.
Published 3 years ago
Bug in food but they didn't charge for the meal.
Published 3 years ago
Published 3 years ago
The waiter walks so slow like he really hated his job, his feet dragged the ground as he walked. My food arrived 10 minutes later he said the plate was hot, but the food was cold. I ordered the burrito supreme. The burrito was cold. The plate wasn't too hot either. Won't be back thank you! Oct.25, 2021 I called in a Burrito Supreme was told 15 minutes. Got there no food. Hostess went to kitchen came back. I told her that I was going to write a review and she hurried back to kitchen. Had to wait another 15 minutes. It was thrown together and COLD! Pic below.
Published 3 years ago
Published 4 years ago
Published 4 years ago
Take out fresh food friendly staff
Published 4 years ago
The fajita are the best, the service is great. Betalo is one great waiter.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
Average at best. Food just wasnt that great. Very confused staff.
Published 4 years ago
Published 4 years ago
Published 4 years ago
Published 4 years ago
So good! Had it for lunch today and wow, definitely one of the best Mexican restaurants that I've been to. Lady at the front was so sweet, our server was fast and on top of it, and the place overall is just great.
Published 4 years ago
Published 4 years ago
Published 4 years ago
- 6 photos
- 200 reviews
- 4.4 rating
- Phone: +1 205-342-3378
- Website: http://www.jalapenostuscaloosa.com/
- Address: 1845 New Watermelon Rd, Tuscaloosa, AL 35406, United States
- Coordinates: 33.2624388, -87.5115905
- Mexican restaurant
- Latin American restaurant
- Soup restaurant
- Monday: 11 AM–9:30 PM
- Tuesday: 11 AM–9:30 PM
- Wednesday: 11 AM–9:30 PM
- Thursday: 11 AM–9:30 PM
- Friday: 11 AM–10:30 PM
- Saturday: 11 AM–10:30 PM
- Sunday: 11 AM–9 PM
- Outdoor seating: Yes
- Takeaway: Yes
- Dine-in: Yes
- Delivery: Yes
- Fast service: Yes
- Great beer selection: Yes
- Great cocktails: Yes
- Sport: Yes
- Lunch: Yes
- Dinner: Yes
- Solo dining: Yes
- Wheelchair-accessible car park: Yes
- Wheelchair-accessible entrance: Yes
- Wheelchair-accessible seating: Yes
- Wheelchair-accessible toilet: Yes
- Alcohol: Yes
- Beer: Yes
- Cocktails: Yes
- Coffee: Yes
- Comfort food: Yes
- Happy-hour drinks: Yes
- Happy-hour food: Yes
- Quick bite: Yes
- Small plates: Yes
- Spirits: Yes
- Vegetarian options: Yes
- Wine: Yes
- Lunch: Yes
- Dinner: Yes
- Catering: Yes
- Dessert: Yes
- Seating: Yes
- Bar on site: Yes
- Toilets: Yes
- Wi-Fi: Yes
- Wi-Fi: Yes
- Casual: Yes
- Cosy: Yes
- Trendy: Yes
- Groups: Yes
- Accepts reservations: Yes
- Credit cards: Yes
- Debit cards: Yes
- NFC mobile payments: Yes
- Credit cards: Yes
- Good for kids: Yes
- High chairs: Yes
- Kids' menu: Yes
- Free of charge street parking: Yes
- Free parking lot: Yes
- Parking: Yes