Jalapeños Mexican Grill

1845 New Watermelon Rd, Tuscaloosa, AL 35406, United States

Jalapeños Mexican Grill
About the Company
Reviews
Review №1

This place was incredible! Service and management were super kind, the chicken was some of the best Ive had.

Published 4 months ago

Review №2

Can’t believe today was my first time here. Went for lunch with a wand it was amazing.

Published 4 months ago

Review №3

Wir haben sehr gut gegessen.

Published 6 months ago

Review №4

Published 6 months ago

Review №5

Published 6 months ago

Review №6

Excellent as always! Great food and service

Published 6 months ago

Review №7

Published 8 months ago

Review №8

Love this place service and food great!

Published 8 months ago

Review №9

Great Mexican food and food came out quick. I sat at the bar and service was a little slow with minimal patrons.

Published 8 months ago

Review №10

Food was good,so was the price.

Published 9 months ago

Review №11

Published 9 months ago

Review №12

Published 10 months ago

Review №13

Published 10 months ago

Review №14

Nice vibe, the Tequila bar is a nice addition!

Published 10 months ago

Review №15

Delicious food and very friendly staff.
Will definitely be back.

Published a year ago

Review №16

Enjoyed eating here. Margaritas delicious. Great environment

Published a year ago

Review №17

Nothing really fancy and food or atmosphere. Basically just convenient. Shrimp tacos are exceptional. Other than that keep track of your credit card, which might be taken and tried to use at the local Walmart. Seriously. Happened.

Published a year ago

Review №18

Food is always great and so is the service!

Published a year ago

Review №19

Published a year ago

Review №20

Published a year ago

Review №21

Published a year ago

Review №22

Published a year ago

Review №23

Published a year ago

Review №24

The atmosphere was great me and my friends had nice time. Will be going back this weekend for more margaritas!😋

Published a year ago

Review №25

Is it new policy to make 3 customers share one 4 ounce ramekin of salsa when 3 meals were ordered? Gross. I won't be back anytime soon. You can keep your health violations to yourself. Two stars because the quesadilla was good at least. Yes, I called first, thinking it was a mix up. Management said that 4 ounces was what you get with a take-out order even if 12 meals were ordered.

Published a year ago

Review №26

Published a year ago

Review №27

Love Jalapeños! This is one of our favorite places to go for good food, good service and a warm, friendly atmosphere. We have several favorites. Pork belly tacos, Dirty Rice, Chimichanga, Fajitas and the new menu item, Maicitos. You can’t go wrong here.

Published a year ago

Review №28

Published a year ago

Review №29

Published a year ago

Review №30

Published a year ago

Review №31

Published a year ago

Review №32

Published a year ago

Review №33

I had a horrible experience here. Ordered a vegetarian meal and confirmed several times that there would be no meat. But alas, it did contain meat. While paying, I politely informed the hostess, who did apologize but also said, "I don't cook. Did you send it back?" as if the whole thing was my fault. Again, horrible experience, food and service wise. Never going back and would never recommend.

Published a year ago

Review №34

Published a year ago

Review №35

Published a year ago

Review №36

Great experience 👍 The Mexican gumbo was Legit!

Published a year ago

Review №37

Was treated as if I didn’t matter in this location, waited nearly 5 minutes to be seated, and the hostess seemed irritated that she had to sit me. Waited nearly 10 minutes for the waiter just to get my drink order, had to stand up to even be noticed by him. I will say he brought the food and drinks in a good time, but didn’t check on me again for nearly 20 minutes while he talked to the hostess and played on the phone. I won’t be back and the bad thing the food is really good. This is not the first time I was treated this way here but it will be the last

Published a year ago

Review №38

Published a year ago

Review №39

Published a year ago

Review №40

Published a year ago

Review №41

So good

Published a year ago

Review №42

Published a year ago

Review №43

Published a year ago

Review №44

Friendly staff but very slow service and the food is not very good. We both ordered the shrimp fajitas and while they give a lot of shrimp, the flavor was extremely bland, with little flavor or seasoning. Neither of us ate much and didn't want to go box for the leftover. Same issue with the salsa, very bland. We had to ask multiple times to get one refill of our drinks. When we were done eating, we had to wait around 15 minutes to get our check. Friendly people but prefer to not eat here again.

Published a year ago

Review №45

Waitress gave us pitchers instead of cups to drink from. They weren’t out of cups, as you could see other people getting cups. I’m not sure, but I felt like it was due to my weight.

When asked to bring us cups, she only brought one to my boyfriend.

She was also very inattentive.

We will no longer be attended this location.

Published a year ago

Review №46

I've always had a great experience here except today. Our server brought our drinks to our table in pitchers instead of glasses. When I asked for regular glasses she brought one to the table. She also tried to take our order while my girlfriend was in the bathroom away from the table and seemed annoyed that i asked for more time.The Verde burrito I ordered had all the beef on one end and all the beans on the other and very little Verde sauce on top.

Published a year ago

Review №47

I've been to Jalapeños several times and the food is always fantastic, so I was excited when I learned they also do catering. They just catered my small wedding and the food was a big hit! Everyone loved the tacos, fajitas, and fajita gumbo. The food arrived on time, was piping hot, and absolutely delicious. Thank you Jalapeños for making our special day extra delicious!

Published a year ago

Review №48

Very upset today at Jalapeno's. I usually love this place and the crew. But, today the service was awful, we did not get our chips and salsa until we flagged someone down, then after eating some of it, there was a hair in our salsa, the manager was not friendly, the margarita had a bad lime in it that looked like it had been sucked and the manager never said he was sorry about the hair and never checked on us. We had to hunt him down. We even needed our table cleaned up after a slight spill and no one came over. The hostess was not kind either when we told her what happened. She was quit rude. Today is 11/10/23 at 12:30. We would have at least liked an apology or our meal or margarita's comped. Very disappointed and not sure we are going back and we have been going at least 3 to 4 times a week. It has defiantly become our place, not sure now.

Published a year ago

Review №49

My salsa had a hair in it and the lime in the margarita was spoiled! The waiter, which I found out is the manager, was inattentive and seemed unbothered about the condition of the food or lack of service! No apology about the hair or even an offer to make it right! Very disappointed!

Published a year ago

Review №50

Published a year ago

Review №51

Great lunch specials!

Published a year ago

Review №52

Beautiful restaurant. Laid back.
The service here is much like watching an Alabama football game this season: slow to start, then in the 2nd half, it picks up steam and finishes well.

Every meal I've had here has been very good & well priced. Unfortunately, my fellow diners have not been agreeing with me.
I notice that they order more traditional dishes covered in rice, beans & cheese.
I, on the other hand, order seafood and freshly made fajitas. Neither of which have had rice, beans nor cheese. Again, everything I have ordered has been great and the Fajita gumbo is delicioso!!!

Published 2 years ago

Review №53

Amazing as always.

Published 2 years ago

Review №54

Love this place

Published 2 years ago

Review №55

Published 2 years ago

Review №56

Food is always stellar. Sometimes you will not receive good service and sometimes you get your socks blown off with how good it can be. Food never misses

Published 2 years ago

Review №57

Published 2 years ago

Review №58

First timer for my family and overall was pleased. I had the Fajita Salad which was rich in flavor with chicken being very tender and tasty. Fajita Gumbo was way too spicy with shrimp being undercooked so do not recommend. The service by our waitress and price was great but had to give an overall 3 due to young and irritable hostess and overly spicy food which included next day symptoms.

Published 2 years ago

Review №59

Published 2 years ago

Review №60

Published 2 years ago

Review №61

The only mexican restaurant in town as far as I'm concerned. Best food, best service. Even the other locations of Jalapenos are sub-par.

Published 2 years ago

Review №62

Always consistent

Published 2 years ago

Review №63

Very good service.. We had Max..Very nice.. Good food...
2023-- still come here often.. I guess all the waiters are cool.. nice prices.. food is good

Published 2 years ago

Review №64

Great food and service.

Published 2 years ago

Review №65

Published 2 years ago

Review №66

Published 2 years ago

Review №67

Buen servicio

Published 2 years ago

Review №68

Cute restaurant and the drinks were good but the food was not good. The meat was very dry and bland, my shrimp taste like fish and had little to no seasoning. Chips were stale and the guacamole had no flavor, when I expressed these things to the waiter she just shrugged her shoulders..very rude. She also let our drinks sit empty after walking by our table several times and not refilling. She also didn’t discount our food after we openly expressed it wasn’t good and we weren’t going to eat it.

Published 2 years ago

Review №69

Our server Sammy was very nice and our food was delicious.

Published 2 years ago

Review №70

Published 2 years ago

Review №71

Good bang for your buck.. portions are right on !! Food tastes great..

Published 2 years ago

Review №72

I have tried this restaurant several times now and am generally disappointed. The ground beef in the tacos were tasteless. Shame really as the physical location and the staff are good.

Published 2 years ago

Review №73

Published 2 years ago

Review №74

Always great good at this location! Service is good too!

Published 2 years ago

Review №75

Last Saturday we were my family and my relatives who came to visit and I always presume the restaurant for their food always delicious but you see the very hard meat does not diffinitimently The shrimp tasted like chlorax and flavor the water of Jamaica was only the rest of the ice

Published 2 years ago

Review №76

Published 2 years ago

Review №77

Greeted As soon as you enter, Seated right away! Fast Service, Great Drinks, Nice &Friendly Services ,Great Drinks &Food! I'd Highly Recommend To Anyone &I Will be Coming Here More Often!

Published 2 years ago

Review №78

Published 2 years ago

Review №79

Upon arrival we felt as though we were an inconvenience. Host said nothing, grabbed menus and sat us. We waited at least 20 minutes before we were even acknowledged and then the waitress just asked what we wanted. No personality. After finishing our meal we waited at LEAST 30 minutes for our check.
Two of us, out of the four in our group, work at a restaurant and know how to treat people. This was way below standard. Being nice costs nothing and is no extra work.
We will not be back.

Published 2 years ago

Review №80

I can’t say enough about the fajita gumbo. Actually I’ve had most the menu and still haven’t found something I don’t like. Margaritas are amazing. Service is hit or miss depending on how busy it is - and your waiter. The food is always amazing.

Published 2 years ago

Review №81

Great place with good food and friendly service.

Published 2 years ago

Review №82

Published 2 years ago

Review №83

Good foods, good drinks.

Published 2 years ago

Review №84

I go for the drinks🙂

Published 2 years ago

Review №85

Really good and nice place, want to apologize for my family yelling at the staff. It was our fault for coming during closing time. Please go here!!!

Published 2 years ago

Review №86

Published 2 years ago

Review №87

This jalapeños location never fails us. 5 stars! Great food, atmosphere, and staff!

Published 2 years ago

Review №88

Great food, great service

Published 2 years ago

Review №89

Service and food were great.

Published 2 years ago

Review №90

Published 2 years ago

Review №91

Published 2 years ago

Review №92

Published 2 years ago

Review №93

Published 2 years ago

Review №94

Published 2 years ago

Review №95

Loved it

Published 2 years ago

Review №96

Fagita gumbo is amazing ⭐️⭐️⭐️⭐️⭐️

Published 2 years ago

Review №97

Published 2 years ago

Review №98

Published 2 years ago

Review №99

The shrimp was delicious. Love the fajitas

Published 2 years ago

Review №100

Published 2 years ago

Review №101

Published 2 years ago

Review №102

I reserved a spot for my son 17th birthday and it was amazing!!

Published 2 years ago

Review №103

Published 2 years ago

Review №104

Published 2 years ago

Review №105

Excellent food and service! The fajita gumbo is incredible! A single portion could easily be shared.

Published 2 years ago

Review №106

Published 2 years ago

Review №107

Delicious.

Published 2 years ago

Review №108

Published 2 years ago

Review №109

Great service. Great food.

Published 2 years ago

Review №110

Published 2 years ago

Review №111

Published 2 years ago

Review №112

Solid Mexican Food. It is good but not outstanding. Definitely one of the better places in Tuscaloosa but there is much better Mexican food in other areas of the state.

Published 2 years ago

Review №113

Published 2 years ago

Review №114

Published 2 years ago

Review №115

Published 3 years ago

Review №116

Food was good but our service was horrible. I had to go inside and ask our waiter for drink refills and he still didn't come for a while after that. One of the people in our party didn't get her food (a cheese quesadilla) until after everyone else was pretty much done eating. The service was just horrible.

Published 3 years ago

Review №117

Go there sometimes and they are just as good and wonderful!

Published 3 years ago

Review №118

Published 3 years ago

Review №119

This was a nice place! The food was good and the service was fine. Reasonably priced too. I give it four stars. Don't expect the greatest waiters, though they do a fine job.

Published 3 years ago

Review №120

Great service and consistent food. Good place to eat north of the river when in T-town.

Published 3 years ago

Review №121

Always great, one of my Tuscaloosa favorites.

Published 3 years ago

Review №122

Strawberry Margarita’s and cowboy burrito was off the chain🥰

Published 3 years ago

Review №123

Great little place to eat. The enchiladas are amazing!

Published 3 years ago

Review №124

Great food and service

Published 3 years ago

Review №125

Good food. Good prices. Fantastic staff.

Published 3 years ago

Review №126

It was good

Published 3 years ago

Review №127

Published 3 years ago

Review №128

Always great!

Published 3 years ago

Review №129

Published 3 years ago

Review №130

Published 3 years ago

Review №131

Great place to eat at👏👏👏🔥

Published 3 years ago

Review №132

The food was delicious. Standard sit down Americanized Mexican restaurant. Service was on point. I do have a small complaint: this is the third time I have a been recently that there was no music or if there was it was so quiet you couldn't hear it.

The reason that is a problem is that the noise of all the surrounding clashing conversations was very intrusive and overwhelming. It was like sitting in a crowded middle school cafeteria. My son experienced pretty intense sensory overload. Please bring back the fun Mexican music, or any music, really. Thank you!

Published 3 years ago

Review №133

Published 3 years ago

Review №134

Loved it!

Published 3 years ago

Review №135

Friendly staff always make you feel welcome. Food is tasty and hot. One of the top 3 Mexican restaurants in Tuscaloosa.

Published 3 years ago

Review №136

There grilled chicken quesadillas are the best. Always fast service.

Published 3 years ago

Review №137

Always good

Published 3 years ago

Review №138

Published 3 years ago

Review №139

Great food and service!

Published 3 years ago

Review №140

Good food, friendly staff, inviting atmosphere

Published 3 years ago

Review №141

Published 3 years ago

Review №142

Good food, was a bit pricey. Service was ok.

Published 3 years ago

Review №143

Great food, fantastic drinks, great service, great prices! Would eat here daily if I could!

Published 3 years ago

Review №144

Published 3 years ago

Review №145

Great food, wonderful customer service, not a long wait time!!!!

Published 3 years ago

Review №146

Published 3 years ago

Review №147

Published 3 years ago

Review №148

Published 3 years ago

Review №149

Food was great, service was not so good. Definitely not the service we were expecting, slow and unfriendly. I guess the staff was having an off day.

Published 3 years ago

Review №150

Order the specialty of the house...the Gumbo!!

Published 3 years ago

Review №151

The waiter was very nice he really enjoys his job. Margaritas mediocre.

Published 3 years ago

Review №152

Got the Enchiladas Supreme... Oh so yummy. The service was fantastic and we got our meal so quickly after we ordered it. Great experience!

Published 3 years ago

Review №153

Published 3 years ago

Review №154

Published 3 years ago

Review №155

Got a taco bar for our associates... It was great... Plenty of food for the amount of ppl I needed it for.... Leftovers were available

Published 3 years ago

Review №156

Friendly employees and delicious food make for an enjoyable meal!!!

Published 3 years ago

Review №157

Good place that's not real loud and ppl are nice most can understand you and you understand them .

Published 3 years ago

Review №158

Published 3 years ago

Review №159

First time I ate there. I liked it

Published 3 years ago

Review №160

Jalapeño has really great food and good service on a busy night.

Published 3 years ago

Review №161

Published 3 years ago

Review №162

Published 3 years ago

Review №163

Published 3 years ago

Review №164

Published 3 years ago

Review №165

Absolutely the best time out with friends

Published 3 years ago

Review №166

Published 3 years ago

Review №167

Published 3 years ago

Review №168

Published 3 years ago

Review №169

Published 3 years ago

Review №170

Great service 👏

Published 3 years ago

Review №171

Goodwood and cheap and good service

Published 3 years ago

Review №172

This ain’t the place to come if you 1) like Mexican food
2)like good service
3) In a hurry
Drinks weren’t refilled chips weren’t refilled NO ONE asked if we needed help. Two parties who were seated after us, ordered after us left before us. Our server just didn’t come back. Trash trash all the way around. I would give it zero stars if that was an option. Saw our server twice he had on gloves the entire time. Just horrible if it wasn’t for good company I would have clowned. ZERO OUT OF FIVE.

Published 3 years ago

Review №173

Published 3 years ago

Review №174

Published 3 years ago

Review №175

Published 3 years ago

Review №176

The gumbo is amazing!!!! The people are awesome too.

Published 3 years ago

Review №177

Published 3 years ago

Review №178

It used to be really good but now they have average food quality compare to other Mexican restaurants in town. I was giving 5 stars for years but my last few visits were not so good in terms of food and service.

Published 3 years ago

Review №179

Great food,large quantity friendly service. Clean quite eating experience. Enjoyed it a lot.

Published 3 years ago

Review №180

I love jalapenos

Published 3 years ago

Review №181

Got the Fajitas. Served quick. Performance for price is good.

Published 3 years ago

Review №182

Good food. Mistakes were made on the order but in general, service was good. Very busy night, some what loud inside but tolerable.

Published 3 years ago

Review №183

Bug in food but they didn't charge for the meal.

Published 3 years ago

Review №184

Published 3 years ago

Review №185

The waiter walks so slow like he really hated his job, his feet dragged the ground as he walked. My food arrived 10 minutes later he said the plate was hot, but the food was cold. I ordered the burrito supreme. The burrito was cold. The plate wasn't too hot either. Won't be back thank you! Oct.25, 2021 I called in a Burrito Supreme was told 15 minutes. Got there no food. Hostess went to kitchen came back. I told her that I was going to write a review and she hurried back to kitchen. Had to wait another 15 minutes. It was thrown together and COLD! Pic below.

Published 3 years ago

Review №186

Published 4 years ago

Review №187

Published 4 years ago

Review №188

Take out fresh food friendly staff

Published 4 years ago

Review №189

The fajita are the best, the service is great. Betalo is one great waiter.

Published 4 years ago

Review №190

Published 4 years ago

Review №191

Published 4 years ago

Review №192

Published 4 years ago

Review №193

Published 4 years ago

Review №194

Average at best. Food just wasnt that great. Very confused staff.

Published 4 years ago

Review №195

Published 4 years ago

Review №196

Published 4 years ago

Review №197

Published 4 years ago

Review №198

So good! Had it for lunch today and wow, definitely one of the best Mexican restaurants that I've been to. Lady at the front was so sweet, our server was fast and on top of it, and the place overall is just great.

Published 4 years ago

Review №199

Published 4 years ago

Review №200

Published 4 years ago

Company information
  • 6 photos
  • 200 reviews
  • 4.4 rating
  • Phone: +1 205-342-3378
  • Website: http://www.jalapenostuscaloosa.com/
  • Address: 1845 New Watermelon Rd, Tuscaloosa, AL 35406, United States
  • Coordinates: 33.2624388, -87.5115905
Categories
  • Mexican restaurant
  • Latin American restaurant
  • Soup restaurant
Working hours
  • Monday: 11 AM–9:30 PM
  • Tuesday: 11 AM–9:30 PM
  • Wednesday: 11 AM–9:30 PM
  • Thursday: 11 AM–9:30 PM
  • Friday: 11 AM–10:30 PM
  • Saturday: 11 AM–10:30 PM
  • Sunday: 11 AM–9 PM
Service options
  • Outdoor seating: Yes
  • Takeaway: Yes
  • Dine-in: Yes
  • Delivery: Yes
Highlights
  • Fast service: Yes
  • Great beer selection: Yes
  • Great cocktails: Yes
  • Sport: Yes
Popular for
  • Lunch: Yes
  • Dinner: Yes
  • Solo dining: Yes
Accessibility
  • Wheelchair-accessible car park: Yes
  • Wheelchair-accessible entrance: Yes
  • Wheelchair-accessible seating: Yes
  • Wheelchair-accessible toilet: Yes
Offerings
  • Alcohol: Yes
  • Beer: Yes
  • Cocktails: Yes
  • Coffee: Yes
  • Comfort food: Yes
  • Happy-hour drinks: Yes
  • Happy-hour food: Yes
  • Quick bite: Yes
  • Small plates: Yes
  • Spirits: Yes
  • Vegetarian options: Yes
  • Wine: Yes
Dining options
  • Lunch: Yes
  • Dinner: Yes
  • Catering: Yes
  • Dessert: Yes
  • Seating: Yes
Amenities
  • Bar on site: Yes
  • Toilets: Yes
  • Wi-Fi: Yes
  • Wi-Fi: Yes
Atmosphere
  • Casual: Yes
  • Cosy: Yes
  • Trendy: Yes
Crowd
  • Groups: Yes
Planning
  • Accepts reservations: Yes
Payments
  • Credit cards: Yes
  • Debit cards: Yes
  • NFC mobile payments: Yes
  • Credit cards: Yes
Children
  • Good for kids: Yes
  • High chairs: Yes
  • Kids' menu: Yes
Parking
  • Free of charge street parking: Yes
  • Free parking lot: Yes
  • Parking: Yes